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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,307 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,307 reviews

January 28, 2022

I Love the service great place great people and always friendly and fast Keep up More

by albertpullum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Al Hendrickson Toyota responded

Thank you for continuing to choose Al Hendrickson Toyota for your service needs! It means a lot that you are a happy customer and we look forward to the next opportunity to assist you.

January 28, 2022

Excelente atencion de dario suquilanda honesto y responsable y todos me atendieron buenisimo los felicito More

by Igancio Acevedo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Suquilanda
Jan 31, 2022 -

Al Hendrickson Toyota responded

Ignacio, gracias por compartir! Es fantástico oír que tuvo una buena experiencia trabajando con Dario. Apreciamos el apoyo y esperamos volver a verle en Al Hendrickson Toyota!

Jan 31, 2022 -

Igancio Acevedo responded

Sin duda volvere

January 28, 2022

Awesome customer service, no question whatsoever Thank Awesome customer service, no question whatsoever Thank you Toyota. No doubt that I going to come back. More

by Alicia Cosme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Al Hendrickson Toyota responded

We're glad our team knocked it out of the park, Alicia! Thank you for the incredible review of Al Hendrickson Toyota - we look forward to seeing you back again down the road!

January 28, 2022

Excellent experience. Professional and polite emploees. Specilly I would like to thanks Vinny who anserved all my questions, show me how fitures work, was patient and frendly. My special appreciation Alber More

by lucy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto, Internet Sales Manager 5 stars, Vinod (Vinny) Rahate
Jan 31, 2022 -

Al Hendrickson Toyota responded

We're glad you had such an outstanding experience with the Al Hendrickson Toyota team, Lucy! Thank you for the excellent feedback and for trusting us with your business - if there's anything else you need, please be in touch! Wishing you many happy miles ahead!

January 28, 2022

Fast service, great staff, clean waiting area, free snacks, thanks for the help, appreciate it. More

by AFUEGUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

AFUEGUEL responded

Fast service, great staff, clean waiting area, free snacks, thanks for the help, appreciate it.

Jan 31, 2022 -

Al Hendrickson Toyota responded

It was our pleasure to assist you with your service needs! Thank you for choosing Al Hendrickson Toyota and for taking the time to leave us a positive review. We hope to work with you again!

January 28, 2022

I don’t have a problem with the mechanical service. What I have a with is the length of waiting time. I had service done at other dealerships. You service is just to long. More

by donawal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Al Hendrickson Toyota responded

Allow me to apologize for the wait you've experienced during your service visits. Providing efficient care is a top priority, and it's hard to hear we've missed the mark. Your feedback will be shared internally so our team can strategize what more we can do to keep visits swift and seamless. If you would like to discuss your time with us, or if there is anything I can do to encourage you to return, please consider reaching out to me directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

January 28, 2022

I had to drive over 45mins just to have the service done by Mr Jarett Elder for his excellent customer service More

by jj24062002
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Al Hendrickson Toyota responded

Thank you for making the trip to see us and for commenting on Jarrett's hard work! The entire Al Hendrickson Toyota team is grateful for your business and kind words.

January 28, 2022

Great guys in and out! Bada Bing!! Staff Friendly nice Great guys in and out! Bada Bing!! Staff Friendly nice prompt and courteous keep up the great work More

by jjablonski@principleauto.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar
Jan 31, 2022 -

Al Hendrickson Toyota responded

We really appreciate you taking the time to share your feedback! Thank you for choosing Al Hendrickson Toyota for your service needs, we hope to see you again down the road.

January 28, 2022

The service has been phenomenal. The service representative Klaus has kept me abreast of the services that needed to be done to stay on top of the care for my vehicle More

by BAGSAVE_1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Jan 31, 2022 -

Al Hendrickson Toyota responded

We're glad Klaus and the Al Hendrickson Toyota service team always take great care of you! Thank you for the review and for trusting us to keep your vehicle in top-notch shape!

January 28, 2022

I was sold a bad car. I brought it three times back to be serviced and they can't fix the problem More

by ANNE.FOWLER87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Al Hendrickson Toyota responded

Anne - I am sorry to see that your vehicle continues to have problems that remain unresolved. I want to be sure that we are doing everything we can to get you up and running, so I hope that I can step in and get this issue sorted out. I will look for your contact information to reach out to you, but in the case that I am unable to find it, would you consider giving me a call? Thank you for bringing this to my attention, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

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