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Al Hendrickson Toyota

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.4
12,426 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,426 reviews

November 22, 2021

Between customer service and service I give the Place a 0! I took my Handicap Van for service and all I got was excuses for the bad service and the sad part is they made it worse! More

by LUISMAYA45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2021 -

Al Hendrickson Toyota responded

I am sorry to read this feedback. We strive to deliver top-notch service, and it is concerning to hear that my team missed the mark. I would appreciate the chance to speak with you to see if there is anything more I can do to help make things right. If you are willing to discuss this further, please give me a call at your earliest convenience. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 22, 2021

Thanks Al Hendricks excellent job , most the people there is doing the best. I Recommend to everybody More

by Paulo Jesus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
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Nov 22, 2021 -

Al Hendrickson Toyota responded

Paulo, thank you for the great review! We appreciate your support and are happy to hear that you are so confident in the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

November 22, 2021

Yes I love my Al Hendrickson I was receptionist there back in 2005 love the service guy Jared the best Elder More

by JKATHLEENNELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Al Hendrickson Toyota responded

Thanks for the great review!

November 21, 2021

It’s was a pleasure working with you guys and I would recommend you to my friends More

by KALIMERA1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Al Hendrickson Toyota responded

It means a lot to see this feedback. Thank you for being a great Al Hendrickson Toyota customer!

November 21, 2021

disappointed, bought a $40k wrangler with A/C problem still not fixed 3 months later. More

by LORDRASMOSES
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Dawkins
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Dec 20, 2021 -

Al Hendrickson Toyota responded

I'm sorry to hear about your ongoing vehicle issues and apologize it has taken longer than expected to get them resolved. I can certainly understand your frustration here. I would appreciate the chance to look into this for you to see if I can provide any assistance. Please give me a call - I cannot determine your contact information from this review. Best, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

November 21, 2021

Always feel like Al Hendrickson Toyota is concerned about me the customer. I know auto repair is not an inexpensive thing and I’m always willing to pay fair pricing to get the proper repairs done. Al Hendri More

by ANDY k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
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Nov 22, 2021 -

Al Hendrickson Toyota responded

Andy - It means a lot to know that you can depend on our team to take excellent care of you and your vehicle. Thank you for being a wonderful customer! We are grateful to have you as part of the Al Hendrickson Toyota family.

November 21, 2021

Hicieron un buen trabajo Muy formales muchas gracias Hicieron un buen trabajo Muy formales muchas gracias Todos son muy atentos Lo recomiendo a mis amigos y familiares More

by A_MONTANO25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Al Hendrickson Toyota responded

Gracias por compartir su experiencia! Es fantástico oír que el equipo le ayudó con su vehículo. Apreciamos su apoyo y esperamos volver a verle en Al Hendrickson Toyota!

November 21, 2021

The service is exceptional.Real people working by the golden rule.Always accommodating and considerate of your bottom line. More

by roderickbobbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Al Hendrickson Toyota responded

We appreciate good service, so we certainly strive to deliver the same to our customers! Thanks for taking the time to share these kind words about our team.

November 21, 2021

One of the greatest places to buy a car very professional and fast service and I big selection of cars and trims More

by jadzahara33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jad Zatara
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Nov 22, 2021 -

Al Hendrickson Toyota responded

It was our pleasure to provide you with a five-star experience! Thanks so much for sharing with our team here at Al Hendrickson Toyota. Have a great day!

November 21, 2021

Well experience , good customer service Polite and quick Well experience , good customer service Polite and quick service , I will continue to refer friends More

by Jacquelinemcknght91
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2021 -

Al Hendrickson Toyota responded

We're very happy to hear you received great customer service from our team and that we kept your visit efficient, Jacqueline! Customer satisfaction is one of our top priorities, so we would love to hear what more we could've done to deliver a 5 star experience for you. We're so grateful for your business, and we hope you'll reach out and share more feedback. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

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