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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,421 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,421 reviews

November 16, 2021

Staff was attentive, but a couple specifics during the deal were not clear and caused confusion during financing. More

by mlwdickey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winston
Dec 20, 2021 -

Al Hendrickson Toyota responded

Thank you for sharing this feedback. While I am pleased to hear our team could help you find a new vehicle, I am sorry for causing any confusion during the financial steps of the process. Please don't hesitate to give us a call if you need further questions answered. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

November 16, 2021

The people are very pleasant Waiting for my car is very comfortable. I enjoy the coffee and snacks. Henry Delgado is very helpful More

by MELCH0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to share your great review of Henry and our team! We appreciate your business and we hope to welcome you back for any future service needs. Have a wonderful day!

November 16, 2021

Very poor service never again oil change an tire rotation 3 hours 45 minutes long More

by kncarroll
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
None
Dec 20, 2021 -

Al Hendrickson Toyota responded

I'm sorry your oil change took longer than anticipated. We do our best to provide timely care, and I will be sure to pass this feedback on so we can work to improve. If you'd like to discuss this, I'd also be glad to take your call. I hope we get another chance to impress you in the future. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

Dec 21, 2021 -

kncarroll responded

No Thank You

November 16, 2021

This spot has great service and very friendly staff. I will definitely come back back. More

by apope210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Al Hendrickson Toyota responded

We are proud to have earned your repeat business and your great review! Thank you from all of us at Al Hendrickson Toyota and drive safely until we welcome you back for your next service visit.

November 16, 2021

I bought a used vehicle on the sixth of November and I was charged all these fees because the truck was completely looked over and inspected , I took of back on the 13 of November because the truck drove More

by EDDIELISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar Vizcarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Al Hendrickson Toyota responded

I am very sorry to hear about the issues you are having with your vehicle. We expect meticulous work and accommodating customer care from our team and it is disappointing that this isn't the impression we left you with. If you would be willing to discuss this further, I would appreciate the opportunity to assist you. I will look for your contact information, but please feel free to give me a call directly as well. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 16, 2021

Excellent fast service. Advisor Anthony Colon very knowledgeable and professional. He also obeys the covit guidelines More

by SKATZ94454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Colon
Nov 17, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Anthony and the team. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

November 16, 2021

Very pleased with Service Department!Jarrett Elder is a Very pleased with Service Department! Jarrett Elder is a pleasure to deal with. Service is prompt, employees are friendly and polite and I will cont More

by MARCYGAIDRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us, Marcy! We appreciate your business and are happy to hear that you had such a successful service experience working with Jarrett and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

November 15, 2021

Very friendly, the service is quick, washed my car for me and never any issues. More

by AUDREY.DEMOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Zuckerman
Nov 16, 2021 -

Al Hendrickson Toyota responded

We're glad your recent service left nothing to be desired, Audrey! Thank you for the outstanding feedback, and come back to Al Hendrickson Toyota for your future maintenance needs!

November 15, 2021

Great customer service and a great place to you get a new car. They sale rep are friendly and nice.☺️ More

by Kerline ALexandre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Charles
Dec 20, 2021 -

Al Hendrickson Toyota responded

We're glad you enjoyed working with the Al Hendrickson Toyota team on your car-buying journey, Kerline! Thank you for the tremendous review - we're incredibly grateful for your feedback and support!

November 15, 2021

Have always been pleased and recommended it to many people one person recently leased a car from you More

by HAYMESR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Al Hendrickson Toyota responded

It means a lot to hear that we earned your recommendation. Thank you so much for trusting your business with our Al Hendrickson Toyota team! We wish you safe driving.

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