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Al Hendrickson Toyota

Coconut Creek, FL

4.5
13,208 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 13,208 reviews

January 22, 2022

Extremely professional, kind and very customer service oriented. Would highly recommend for a next purchase. More

by HarrietStrumeier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo and Ricardo
Jan 24, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Harriet! We are so glad to hear that you had such a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely in your new vehicle, and we hope to see you back again down the road!

January 22, 2022

Been talking my car there for service even though I bought it at a dealership on the West coast. Always friendly and thorough More

by sailyoyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your repeat business and hope to continue working with you down the road. Safe travels! - The Al Hendrickson Toyota team

January 22, 2022

excellent and fast service, care and attention, the waiting room is very comfortable, I felt at home. More

by Jorgesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Al Hendrickson Toyota responded

Thank you for trusting us with your business. We look forward to taking care of you next time! - Al Hendrickson Toyota

January 22, 2022

Service was unsatisfactory. Batterie died immediately after I arrived home. The main problem was resolved witch was the altinator. They said that they charged my batterie but immediately I arrive to my h More

by LRODYNX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Al Hendrickson Toyota responded

We are disappointed to see that you continued to have issues with your battery after leaving us. We always aim to deliver 5 star experiences to our valued guests so it is disappointed to know that we missed the mark here. I would like to follow up with you to make sure that there is nothing we can't do to improve your rating. Please feel free to give me a call at your earliest convenience and I'll be happy to help. Thank you for your feedback, Norman Frantz - Service Manager - 954-545-6931

More
January 22, 2022

Excellent service, Jarrett is always helpful and professional. Service was seamless and on time. Thank you. More

by DANIYALJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Al Hendrickson Toyota responded

It is wonderful to hear that you loved working with Jarrett! We're glad that he was professional and that he delivered a seamless experience. See you again next time!

January 22, 2022

Prompt prep,, shuttle service, and work completion. Jennifer Burton was great, very organized and helpful. More

by RL99970
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton: Service Consultant
Jan 24, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Jennifer. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

January 22, 2022

I was there bringing in my granddaughter’s car for service. I was told by my daughter to see Evan and he got me in and out quick! Excellent service! More

by mbaran7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
Jan 24, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that Evan was able to assist with your grandaughter's vehicle and get the job done. We are wishing her safe travels and hope to see you both again at Al Hendrickson Toyota!

January 22, 2022

Good customer service fast and helpful thank you for the job you guys do i More

by colombia4277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
Jan 24, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with us. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

January 21, 2022

The sales consultant was very helpful in his explanation of the vehicle and showed competence in what he was doing More

by DELLOP65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Al Hendrickson Toyota responded

It is gratifying to hear that our team took the time to make sure you were informed and comfortable with your new vehicle! Thank you for choosing Al Hendrickson Toyota and for sharing your great review. Enjoy the ride!

January 21, 2022

Great Service. My service advisor Jarrett Elder is amazing. The wait is sometimes a little long but they are very busy. More

by LINDAMEYER1155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Al Hendrickson Toyota responded

Hi Linda - We appreciate your positive feedback about Jarrett and the team. Thank you for trusting Al Hendrickson Toyota with your time and business, we hope to offer you many five-star experiences in the future!

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