Al Hendrickson Toyota

I was able to get most of the paper work completed remotely which saved many hours remotely which saved many hours More

Great service person…..Chris Leporte Really on top of Great service person…..Chris Leporte Really on top of everything the customer needs to walk away smiling Great service person…..Chris Leporte Really on top of everything the customer needs to walk away smiling More

Very nice to customers but I wish service was quicker…2 hrs for check up. hrs for check up. More

First of all I would like to give thanks to Jessica Fernandez for always taking the time to make me feel welcome at Al Hendrickson, my 2021 Toyota Venza is a great car I brought it in to be serviced be Fernandez for always taking the time to make me feel welcome at Al Hendrickson, my 2021 Toyota Venza is a great car I brought it in to be serviced because I have reached my first 5000 miles but I'm also noticing that the car will break on its own if I accelerate too fast the dealer checked it out didn't find any problems More

Always very good service My son bring that time don’t Always very good service My son bring that time don’t Know who is was normally is Oscar but my son tall me was very good Always very good service My son bring that time don’t Know who is was normally is Oscar but my son tall me was very good More

Great customer service fast and easy to trade and purchase my new vehicle, thank you guys purchase my new vehicle, thank you guys More

The service department is a “well oiled” machine. They’re efficient, professional and considerate. My contact was Chris Laporte. He treats me like an old friend and is a great communicator who values, and un efficient, professional and considerate. My contact was Chris Laporte. He treats me like an old friend and is a great communicator who values, and understands, the customers time is valuable. I highly recommend the service department, from the valet greeters, to the technicians, who apparently do great work, for all your Toyota needs. More

This was my first time coming for service. The guy who first came up to the car. Told me to leave the keys in the car and go to the service table. I knew it was Henry I needed to see but I was not sure wh first came up to the car. Told me to leave the keys in the car and go to the service table. I knew it was Henry I needed to see but I was not sure who he was. I stopped at several places at the long counter but kept moving since no one acknowledged me. I finally found out who Henry was and waited to be helped. Henry took my information and he said he would call me when my truck was ready. I was in the lounge a couple hours and decided to walk out to check with Henry on my car. I was told the reason for the message on my truck was due to my gas cap not being on correctly. I felt that waiting two hours to hear that was a little bit long. I was pleased that it was not a more complicated problem. More

Klaus was my service manager and he was absolutely excellent! Kept me informed the entire time and was such a pleasure to speak to and work with. excellent! Kept me informed the entire time and was such a pleasure to speak to and work with. More

This dealership always provides great customer service every time I come in. Everyone is so kind and always willing to help! every time I come in. Everyone is so kind and always willing to help! More