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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,320 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,321 reviews

August 28, 2021

Stay with your up front honesty. You were the third dealership , (Toyota) we went to and your salesman were the best. I actually just finished a review for the worst one of the day, and was just as hon More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chener Petit Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance guys name not seen
Aug 29, 2021 -

Al Hendrickson Toyota responded

Bill, your honesty and feedback are valued by our team! We're glad to hear our sales team was a cut above the rest and that they impressed you. It's excellent that we've earned a positive review from you and the team at Al Hendrickson Toyota will be here to assist you with anything you need down the road!

Aug 29, 2021 -

Bill responded

My next big test will be service. The last dealer we dealt with it would take 2-3 hours for a oil change and that’s with an appointment

August 28, 2021

Chris was very caring and helpful. He kept in touch frequently through every step of my car's repair. His service was excellent! I have always had wonderful service at your dealership. More

by LOUISEROFF34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

Al Hendrickson Toyota responded

It is always great to see that Chris is providing our guests with fantastic service that keeps them coming back. Thanks for your continued support!

August 28, 2021

After many attempt to want to buy my Camry, I was offered an amount so little it was borderline stealing along with the gross attitude I was given. After only taking my Camry for service there for the past 3 More

by 92LEO.PEREZ
Recommend Dealer
No
Employees Worked With
Brenden Anghel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2021 -

Al Hendrickson Toyota responded

I am very sorry to see that we left the wrong impression at your recent visit. We try to find the best option for guests and I would be more than willing to discuss these concerns together. Please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

August 27, 2021

Always reliable and good service done right the first time. Appointment made and kept. Service Advisor Jarrett Elder is great and helpful. Thanks Al Hendrickson. More

by Nancy223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Al Hendrickson Toyota responded

Hi Nancy - Thank you for your confidence in Jarrett and the team! We are grateful for your continued business and it means a lot to hear that you are a happy Al Hendrickson Toyota customer. Have a wonderful day!

August 27, 2021

I can always count on Toyota to provide good service. I never take my car anywhere else for service. I can't say enough good things about Service Consultant, Jarrett Elder. He's the best!!! More

by HELENED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Al Hendrickson Toyota responded

Thank you so much for your loyal business! We are overjoyed that you can depend on Jarrett and our Al Hendrickson Toyota team to keep you safe out on the road. Enjoy your weekend!

August 26, 2021

Great people good pricing easy financing very good trade value purchased many many vehicles there first one was in 1990. Seems to be my favorite car place More

by LCAPLAN229
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Saint Fleur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Anghel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Al Hendrickson Toyota responded

It really brightens our day to hear that we always provide such satisfactory experiences during your trade ins! Your loyalty to Al Hendrickson Toyota means so much to our team and we can't thank you enough for selecting us to assist you with your automotive needs. Drive safely and we'll see you again down the road!

August 26, 2021

As always great experience visiting Al Hendricksons getting my service done! Jarret has great mannerisms and was very friendly, I don’t trust my car anywhere else. More

by KEVINACHOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Al Hendrickson Toyota responded

We're glad you've enjoyed doing business with the Al Hendrickson Toyota team, Kevin! Thank you for the high star rating and for leaving us such a kind review!

August 25, 2021

Worst customer services. I have to wait over 5 hours with my 8 year old son. After the dealer sold me the incorrect tire for my truck. More

by MAXIMCORDOVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Oct 02, 2021 -

Al Hendrickson Toyota responded

I'm sorry to hear about the mixup with your tire and the longer-than-expected wait during your recent visit. This is never the outcome we want, and I apologize for any inconvenience this caused. Please don't hesitate to give me a call if you'd like to discuss this together - otherwise, we will use this feedback as an opportunity to learn and improve going forward. Take care, Gary Cann - Vice President Parts and Service - (954) 972-1100

August 25, 2021

Very pleasant and diligent service department overall. Great experience! Waited for my car there and I didn’t have to wait any longer than 90 minutes More

by CDCTJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Bonito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Aug 25, 2021 -

Al Hendrickson Toyota responded

It was our pleasure to assist you! Thank you for taking the time to let us know about your positive service experience. Feel free to stop by or give us a call next time the Al Hendrickson Toyota team can help. Safe travels!

August 25, 2021

Thank you so much for making my purchase run so quickly. Dexter was very patient when explaining all of the new features. The finance portion was easy and the gentleman was very efficient. More

by ROBJENKINS7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Marshall
Aug 25, 2021 -

Al Hendrickson Toyota responded

We strive to provide a seamless buying experience for our valued guests is our goal, so we will certainly give Dexter your kudos for a job well done. We are glad he could send you home in a car that is right for you! Enjoy! - Al Hendrickson Toyota

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