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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,263 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,266 reviews

August 08, 2021

Los vendores bien, el financista, le falta mucho, el debe decirle al cliente el interest que le van a cobrar, yo he comprado dos carro en ese sitio, uno al 0.9%0de interés y el otro al 0%. No entiendo c More

by YOVANNYPINTO
Recommend Dealer
No
Employees Worked With
Dino white.
August 08, 2021

Excellent personal, good service. Personal and clients work together to find the right deal. They help you all the way and listen what really you looking for. More

by AMINADABUGO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeefrey Eugene
Aug 08, 2021 -

Al Hendrickson Toyota responded

This sounds exactly like the attentive and accommodating care we aim to deliver. Thank you for reviewing Al Hendrickson Toyota - and come back again next time!

August 07, 2021

They are the easiest to work with. In this time of greed they were extremely fair and open. I will buy from them again. Erik is my favorite sales guy period! More

by sjoshua.barker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Daus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik C
Aug 07, 2021 -

Al Hendrickson Toyota responded

We take great value in your compliments on our fair and transparent service. Nothing pleases us more than hearing we're a breeze to work with! We're thrilled that you plan to buy from Al Hendrickson Toyota again and we can assure you that Erik and the team will look very forward to it. Happy driving!

August 07, 2021

Carmine was great. He was very helpful and really detailed in his explanation. I think the battery was overpriced, but the experience was good nonetheless. More

by SADIQ1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2021

I spoke to the service department prior to dropping off and was told that appointment times are strictly followed. My service was expected to take 30 minutes so I planned on waiting. I was told that servi More

by Redsox01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Valdez
August 06, 2021

Sales and Financial departments were awesome. They made buying a car a great experience. I will recommend them to everyone. They went above and beyond. More

by CHANGW75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chener Petit Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Saint Fleur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely in your new vehicle, and we hope to see you back!

August 06, 2021

-even with an appointment I had to wait more than an hour - they brought the car with out washing it and with more plastic inside they didn’t removed -the agent was very kind More

by ingrid.gicherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

Al Hendrickson Toyota responded

Hi Ingrid, thanks for taking the time to leave your feedback. I'm sorry to hear that we kept you waiting-- that must have been quite frustrating. I also apologize that you were disappointed with the condition of your car, and I will speak to my team to understand why there was more plastic in your vehicle. Despite all this, I'm glad that your agent was kind. Please don't hesitate to give me a call if there's anything I can do for you. Thanks, Gary Cann - Vice President Parts and Service - (954) 972-1100

August 06, 2021

satisfied with service. most customers had mask on in waiting area except for one and she was allowed to do so for over 2 hours, this is not safe for people who are immunocompromised. More

by JMESSADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
August 05, 2021

I am very satisfied with my purchase and the team I dealt with were great Jad the salesman Fernando and Jeremy with Finance great customer service. More

by HaroldTL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Rodriguez
Aug 05, 2021 -

Al Hendrickson Toyota responded

Thanks for posting about your 5-star experience with our Al Hendrickson Toyota team!

August 05, 2021

Routine oil change and tire rotation service with safety inspection. Service rep recommended change out of in cabin air intake filter and engine air filter...elected to proceed since these had not been repl More

by Steve G
Recommend Dealer
Yes
Employees Worked With
Jeff,Allen
Aug 05, 2021 -

Al Hendrickson Toyota responded

Steve - thank you for your review and for trusting the Al Hendrickson Toyota team with your auto maintenance. It is our honor and pleasure to keep you driving safe! Come back soon!

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