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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,225 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,225 reviews

July 20, 2021

It was a great experience, fastest transaction. It was not the traditional going back and forth with the seller and manager to get the right price. It was painless! More

by KARIETWILLIAMS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Induit Gustave
Jul 20, 2021 -

Al Hendrickson Toyota responded

We're so thankful for your 5 star review! Nothing pleases us more than providing painless and efficient service to our guests. We're very happy to have you as a customer at Al Hendrickson Toyota and if you need anything further we're here to help!

July 20, 2021

Jarrett the service assistant is very good. Excellent job Jarrett. He is deligence and respectful. He is helping Al Hen. with his excellent service. The quality of work is always excellent. More

by miguelaperezrobles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Al Hendrickson Toyota responded

Miguel - Thank you for the great review! We appreciate your business and are thrilled to hear that Jarrett went the extra mile to assist with your vehicle. Drive safely, and we hope to see you again down the road! - The Al Hendrickson Toyota team

July 20, 2021

Oscar v was very professional and provide a exelente customer service I'm very happy they way he take care of my car and my self exelente in my opinion More

by mameso2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are thrilled to hear that you had such an enjoyable experience working with Oscar and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

July 19, 2021

The service itself to the car was good but was mistake was made abd I did received a car that wasn't mine poorCS on More

by DUZELL13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Al Hendrickson Toyota responded

I sincerely apologize for the mix-up here and any inconvenience this may have caused. I appreciate you reaching out and will speak with my team to ensure your next visit is five-star worth. Thank you for your business, Gary Cann - Vice President Parts and Service - (954) 972-1100

July 19, 2021

Chris Leporte and Carlos "the mechanic" lol were fantastic and made my first experience bringing a vehicle to a service center seamless and painful. Love the Al Hendrickson team! More

by Th3Purks1224
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Al Hendrickson Toyota responded

Thanks for taking the time to leave a great review of Al Hendrickson Toyota! We're so happy that Chris and Carlos were helpful while servicing your vehicle. Thanks for choosing us for your first experience servicing your car. Cheers!

July 19, 2021

My service person Carmelo was excellent spoke nice yes a nice manHe is an asset to the placeThe service to my car was easy and painless was my first visit to L Hendrix in service department I will give you More

by LINDAPIERANDOZZI
Customer Service
Recommend Dealer
No
Employees Worked With
Carmelo also known as Carmine super nice super super
Aug 16, 2021 -

Al Hendrickson Toyota responded

Thank you for sharing your kind review of our team! Given your feedback, it seems that you may have left a 3-star rating accidentally. However, if there is anything we can do to improve your experience, please don't hesitate to reach out. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

July 19, 2021

Service Department second to none. Sales Service Department second to none. Sales representative: Ricardo Effeo completely knowledgeable of the Toyota line of cars. An excellent listener More

by Rosado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Effeo
Jul 20, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! Hearing that Ricardo went above and beyond to assist with your vehicle made our day. Drive safely, and we hope to see you back again down the road! - The Al Hendrickson Toyota team

July 18, 2021

After 3 1/2 hours in waiting room I found my car tire off and door handled. Not fixed Both then fixed in 20 minutes More

by FORMICHAEl
Recommend Dealer
No
Employees Worked With
Don’t know his name
Aug 16, 2021 -

Al Hendrickson Toyota responded

We try to provide a seamless experience and I am sorry if your visit took longer than anticipated. If you would like to discuss your visit in more detail, please give us a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

July 18, 2021

The workers are okay, but took far too long for an oil change and tire rotation, even with an appointment. Over 2 hours. Place could provide better snacks/food if people have to wait so long. More

by DIMATTIA1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Al Hendrickson Toyota responded

I am sorry to hear that your visit took longer than we had anticipated. We strive to deliver a seamless service experience for our guests, and it is never our intention to inconvenience them. I assure you that we will use this feedback to work towards improving our efficiency in the future. If there is anything more we can do to assist you, or anything else you would like to share, please do not hesitate to reach out. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

July 18, 2021

Good service, fast. Good attention. A Lot people available for the service. Good environment and Nice people. Good hours open and they have capacity employed. More

by NALLYRET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Al Hendrickson Toyota responded

Thank you for the kudos! We are delighted to hear the Al Hendrickson Toyota service team continues to deliver exceptional results for our valued guests. We appreciate your support and hope to work with you next time. Take care!

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