Al Hendrickson Toyota

Perfect as usual. Jarrett never fails me yet. Excellent customer service as usual. Gets better every visit. Staff was singing one of my all time favorites, “Let it be”. Had to join in. customer service as usual. Gets better every visit. Staff was singing one of my all time favorites, “Let it be”. Had to join in. More

My salesman Kelvin O.was exceptional! We almost closed another deal with another dealership “Hyundai” on federal highway in pompano Beach already got financing approved and the deal was slightly better bu another deal with another dealership “Hyundai” on federal highway in pompano Beach already got financing approved and the deal was slightly better but Customer service and the salesman was so horrible and impersonal and cold “we felt that we were being profiled so we went back to Toyota and complete the sale with Kelvin. Driving the car doesn’t only feel great but he left a positive impact and energy in us during the whole process. My 6yr old daughter wanted us to buy Kelvin’s car. “period” Lol thanks Toyota! I left the Toyota brand since a decade ago and it feels like returning back home in my Brand New ‘sexy Cam’ 2021 windshield white XSE red leather interio” More

Best experience buying from Rohan at Hendrickson! If anyone needs a car ask for Rohan..he *will* give you the real-deal leaving other dealers only saying “we can’t beat that price”! Sooo satisfying! 😉 anyone needs a car ask for Rohan..he *will* give you the real-deal leaving other dealers only saying “we can’t beat that price”! Sooo satisfying! 😉 More

Unorganized and poor customer service. In accurate information was provided and scheduled appointment wasn’t completed properly. Didn’t collect my information and had someone else under my name and th information was provided and scheduled appointment wasn’t completed properly. Didn’t collect my information and had someone else under my name and then tried to charge me for a service I didn’t approve after they said they couldn’t service my car. More

Mr. KLAUS COBB and Mr. JAMES DELGADO of your Service Department are very professionals, friendly and helpful. They are both an assets to your company ! Department are very professionals, friendly and helpful. They are both an assets to your company ! More

Jarrett always gives exceptional Customer Service, Very Humble, and will do his best to work with you and make sure that you are getting the best deal possible. Humble, and will do his best to work with you and make sure that you are getting the best deal possible. More

Jeff Allen gave me the worst service possible with no attention and not respect at all. I need him to be replaced from my service. attention and not respect at all. I need him to be replaced from my service. More

Everyone was great until I started filling out the paper work for my purchase. All of a sudden the balance due, and the final cost increased $4,500 at the eleventh hour. I was ready to walk out when they fi work for my purchase. All of a sudden the balance due, and the final cost increased $4,500 at the eleventh hour. I was ready to walk out when they finally took off some of the additional costs they tried to trick me into paying. Also my trade in showed one amount on their online site, and when we were ready to close it was reduced by $4k. I would NOT recommend this dealership - sorry. Just be transparent - this should be a win-win. More

Terrible terrible terrible my greeting from Chris to your facility outside was for him to call me an xxxxxxx because I didn’t have a mask on. Totally unexceptable. Check your video tape when I went to walk facility outside was for him to call me an xxxxxxx because I didn’t have a mask on. Totally unexceptable. Check your video tape when I went to walk away and the turned and asked him, “what did you say” More

Very good service, Carmino. Armano is very nice service person. I always get great service at Al Hendrickson Toyota, where I have bought my car. person. I always get great service at Al Hendrickson Toyota, where I have bought my car. More