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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,172 Reviews

7,172 Reviews of Al Hendrickson Toyota - Service Center

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April 20, 2023

The service was courteous and fast. I appreciated the fact that they took me over to the casino for a little while while they worked on my car and then called me to pick me up. More

by STEPHD8911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Apr 21, 2023 -

Al Hendrickson Toyota responded

We're so glad to hear that you had a positive experience with us at Al Hendrickson Toyota! It's great to know that our team provided courteous and fast service. Thank you for sharing your feedback with us!

April 20, 2023

Hendrickson Toyota is the best car dealer in Fort Lauderdale areas the people there are professional and caring treating everyone as a human being.More power to your Company .God Bless. More

by ymigrino49@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
Apr 20, 2023 -

Al Hendrickson Toyota responded

We are so happy to see your kind words about our dealership. It means a lot to us that you felt cared for during your visit to Al Hendrickson Toyota. Thank you for your support!

April 20, 2023

My service rep jarret was very rude I would like to switch back to my old rep Henry More

by gmen200992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Al Hendrickson Toyota responded

I am very sorry to hear you had a negative interaction with our team. We take negative feedback seriously and use it to improve for our customers, so I would like the chance to discuss what has transpired. Please reach out to me directly when you can so I can make sure future visits are set up with Henry. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 20, 2023

Servicio rápido y seguro,estuve el tiempo justo,atencion agradable y cordial,gracias por los servicios More

by ambry1515
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Al Hendrickson Toyota responded

Gracias por compartir su experiencia positiva trabajando con el equipo Al Hendrickson Toyota!

April 19, 2023

Great service. Great people. Great place to go. Highly recommend for purchasing or for service. More

by BETHTORRES1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Al Hendrickson Toyota responded

Thanks for the glowing kudos! We're glad to hear you found our dealership to be great all-around. We appreciate your business and hope to see you again at Al Hendrickson Toyota!

April 19, 2023

Only about the time . Think about quickly for the service. But I love the service More

by abeltovolcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarret Elder Sr
Apr 24, 2023 -

Al Hendrickson Toyota responded

Thank you for this feedback. We will be sure to work towards improving our efficiency in the future. If there is anything more we can do to assist you, or anything else you would like to share, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

April 18, 2023

It's a good dealer and I like it because is close to my house. More

by amandaluzon02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonh Guimban
Apr 18, 2023 -

Al Hendrickson Toyota responded

Thank you for being a loyal client of Al Hendrickson Toyota!

April 18, 2023

Good service I m very satisfied jjg Koch juggling hhhhc juju juillet iiiii ugh III More

by FRANDLYMICHEL509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chener Petit Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilnord Louis Charles
Apr 18, 2023 -

Al Hendrickson Toyota responded

Thanks for the 5-star review of Al Hendrickson Toyota!

April 18, 2023

You guys change the price every time I come here it’s a different story. Straight robbery. Stop cheating customers out of their money. The guy didn’t even have a good explanation on what charges were what More

by None
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t even know his name -service dept
Apr 24, 2023 -

Al Hendrickson Toyota responded

A 1-star experience is certainly not what we want for our customers. We strive to provide transparent pricing and it sounds like we didn't meet your expectations. We would like the chance to properly explain things here. If you're willing to speak with me, please reach out to me directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 17, 2023

The service managers due an an alright job i just wish that something could be done about my tundras squeeking breaks otherwise the service is recomendable More

by josejimenez2009jj@gmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Al Hendrickson Toyota responded

Jose, I am sorry to hear that you are still having trouble with your vehicle. I would be happy to speak with you to see what more I can do to assist with your situation. If you are willing to discuss this further, please contact me directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

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