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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.3
6,448 Reviews

6,448 Reviews of Al Hendrickson Toyota - Service Center

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October 20, 2022

Everyone was very polite and the service was done fast. Chris Leporte and Brian the driver for the shuttle service were very nice. Great service! More

by JANAINAGHISLANDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Oct 20, 2022 -

Al Hendrickson Toyota responded

We are so happy to hear that Chris, Brian, and the rest of our team ensured you were totally satisfied with your service visit! Thank you for having confidence in Al Hendrickson Toyota!

October 20, 2022

Been coming here for years, Arturo is always welcoming and John Tuna did a great job explaining everything I needed! More

by kristal_m_aponte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Al Hendrickson Toyota responded

Thank you for stopping by to review Al Hendrickson Toyota! We will be sure to pass along your compliments to Arturo, John, and the team. Until next time!

October 20, 2022

very knowledgeable they have the service department running beautifully do not need to wait very long to be taken care of More

by haw5950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Al Hendrickson Toyota responded

It's truly an honor to receive praise like this. Thank you for supporting Al Hendrickson Toyota!

October 20, 2022

Just want to say thanks a lot for take care of my car , I really appreciated your business Thank you so much and keep tit up More

by SOOFIGREAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Al Hendrickson Toyota responded

It was our pleasure to work with you at Al Hendrickson Toyota. Thank you, and we hope to see you again down the road!

October 20, 2022

They don't care about the customers safety, they have bad communication skills. I was discriminated and prejudged. They promise something and don't keep their promise. I was Mistreated by the last agent and More

by BLANCOMILTON33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar Vizcarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2022

Excellent 1-1 direct communication. Transportation need was immediately addressed. Explanation of defect and need to repair/replace with time frame carried out with professionalism and More

by marieramsay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JENNIFER. BURTON GIVEN 10 STARS. Great people person, excellent interactive relationship, remembers her customers, willing to go the extra mile and smiles
Nov 06, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Marie! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. With regard to the rest of your feedback, we do strive to keep our prices competitive and reflective of our services, and I would be happy to speak with you to see what more I can do to address these concerns. If you are willing, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

October 19, 2022

I love the location, it’s very convenient for me. The staff is very helpful knowledgeable. Can’t wait to get my next car! More

by teresa.harris101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

October 19, 2022

Han desmejorado mucho no les preocupa la calidad del servicio no tienen lo necesario para prestar un óptimo servicio More

by ingemix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Al Hendrickson Toyota responded

Lamento oír su opinión de que nuestro servicio haya disminuido. Quiero entender mejor las razones por estos comentarios y ayudarle en cualquier manera posible. Por favor, llámeme a su conveniencia - me puede contactar al 954-545-6931. Gracias, Norman Frantz

October 18, 2022

My service advisor, Jarrett Elder, is a true professional. My wait time was time he estimated. Jessica, the tecnician who worked on my car did an excellent job! Would definitely recommend Al He More

by BARCASS345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Al Hendrickson Toyota responded

Jarrett and the team are always here to help you out! Thanks for choosing Al Hendrickson Toyota and we will see you next time!

October 18, 2022

The work was done in a timely manner. The Advisor was very helpful and knowledgeable. More

by 987JUANSOLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmelo Armano
Oct 18, 2022 -

Al Hendrickson Toyota responded

This is what we love to see! Thanks for supporting Al Hendrickson Toyota by leaving a review!

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