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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,164 Reviews

7,164 Reviews of Al Hendrickson Toyota - Service Center

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April 15, 2023

Henry is very knowledgeable and courteous. Excellent PR 1005 pro customer. Goes out of his way to please a customer More

by jfmorice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Al Hendrickson Toyota responded

Thank you for your feedback. We appreciate your kind words about Henry and are glad to hear that he provided excellent customer service. If there is anything else we can do to assist you, please feel free to reach out!

April 13, 2023

Henry was very kind and helpful. El was very professional and help me with what i need.. Thank you. More

by JUELAS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Al Hendrickson Toyota responded

We appreciate your business and your 5-star review of Al Hendrickson Toyota! We are thrilled that Henry was able to assist you with your needs. Have a great day and we hope to see you again down the road!

April 12, 2023

The service in Al Hendickson Toyota was so easy and fast. I see you in the next service. More

by HAROLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Al Hendrickson Toyota responded

Thanks for the 5-star review, Harold! We look forward to working with you again down the road.

April 12, 2023

Special Thank’s to Michelle Vonhedt customer Care Advisor. She is very efficient. It was the first time we come at your location and she confirm by email on Easter Day about our next appointment. More

by FRANPOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Vonhedt
Apr 19, 2023 -

Al Hendrickson Toyota responded

We appreciate your positive review of Al Hendrickson Toyota and are thrilled to hear that Michelle provided you with efficient customer care. We look forward to serving you again at your next appointment!

April 12, 2023

Excelente atencion al cliente y excelente servicio, atentos y amigables, muy recomendado, volvere gracias gracias More

by saulgarzonc
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Al Hendrickson Toyota responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos verle en el futuro!

April 11, 2023

I love this dealership. I've purchased 2 cars from AL Hendrickson and my family members have purchased several cars also. They have the best priced and service is great. More

by J_MULLINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate your business and hope to see you back again at Al Hendrickson Toyota. Safe travels!

April 11, 2023

Very efficient service for routine maintenance and pricing is reasonable. I especially appreciate my service rep, Klaus Cobb. I never waste time for write-up or pickup. More

by David H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Apr 19, 2023 -

Al Hendrickson Toyota responded

David - Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Klaus and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

April 11, 2023

The load up job service man suckered me into buying a car battery that he told me was different than TrueStart and thats why I was paying 188.00 instead of 50 percent off on another TrueStart battery that I More

by PKEMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kurt Brosche
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
1.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
Apr 24, 2023 -

Al Hendrickson Toyota responded

I sincerely apologize for any confusion and miscommunication that took place during this experience. It's never our intention to mislead our customers, and I'm very sorry if your visit wasn't as seamless as we aim to deliver. I'd appreciate the opportunity to address this feedback and see if there's anything I can do to help. Please consider contacting me directly when you have a moment. Thank you, Norman Frantz - Service Manager - 954-545-6931

Apr 26, 2023 -

PKEMEN responded

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April 10, 2023

Your service writer Chris is the best. He is the main reason why I keep coming to you dealership for my service. More

by glennmillerhypnosis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate the kind feedback about Chris and hope to see you back again at Al Hendrickson Toyota. Safe travels!

April 10, 2023

Jarrett Elder is an amazing service representative. He’s very patient and understanding about my automotive needs More

by GRAYSONDIANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with Jarrett and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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