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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,097 Reviews

7,097 Reviews of Al Hendrickson Toyota - Service Center

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February 06, 2023

I have no probleme when i go there for my service they take good care of me. More

by KATTY4664MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Al Hendrickson Toyota responded

Thank you for trusting Al Hendrickson Toyota with your business!

February 06, 2023

Paid for service plan when purchased vehicle through this dealer, and was refused service on vehicle. Wouldn’t even do an oil Change so I was robbed 1500 service plan charges for nothing!!! More

by johaleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Al Hendrickson Toyota responded

We don't run our business to mislead or misinform our customers, so your review is concerning to read. I think it's best I look into what happened here so we can make things right. I won't be able to locate your contact information without a full name, so please give me a call directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

February 06, 2023

Very smooth. Easy in easy out. Everyone is very nice and helpful. Thank you for making me enjoy getting an oil change More

by DABOUKZAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Al Hendrickson Toyota responded

Thank you for your confidence in Al Hendrickson Toyota, and for your business. We are thankful to have you as a customer. Safe travels until we see you next!

February 06, 2023

solo tengo una queja y es que al momento de recibir el carro nadie hablaba español y tenia varias dudas con respecto al presupuesto. yo se que estamos en eeuu pero solo tengo 6 meses que llegue y estoy ha More

by herfenca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Al Hendrickson Toyota responded

Le pido disculpas por los problemas que encontró al trabajar con nosotros. Queremos lo mejor para nuestros clientes, y me complacería hablar con usted para responder cualquier pregunta que pueda tener. Si está dispuesto, por favor llámeme. Gracias, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

February 05, 2023

Dealer con eficientes empleados. Tiempo de espera mínimo. El personal del mostrador y técnicos, muy serviciales. More

by Julio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Al Hendrickson Toyota responded

Julio, gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos volver a verle en el futuro!

February 05, 2023

Never any issues always outstanding service and fast … i would not go anywhere else for service or to even buy a car !!! More

by BRII0220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Daus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Gayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Bonito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Marshall, Brecheneve B
Feb 06, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate your support and hope to see you back again at Al Hendrickson Toyota!

February 05, 2023

My review for the service provided is rated at 10 thanks Klaus for paying attention to details. This is my first car service six months after my last car inquiry and I’m impressed. Lastly, my software i More

by jacquelinemango1
Recommend Dealer
Yes
Employees Worked With
Klaus
Feb 06, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with Klaus and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

February 05, 2023

Great experience! That got me in quick, diagnosed the problem, the necessary part came in quick and the repair was done promptly. More

by RES1955
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

February 05, 2023

Treatment at Al Hendrickson Toyota is above a beyond. The staffs were knowledgeable, fun to be around while waiting and very kind. I did not have an appointment, they were still able to accommodate m More

by EMMANUEL DORSAINVIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Daus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Gayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Bonito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabio A, Eric s. , Emmanuel D.
Feb 06, 2023 -

Al Hendrickson Toyota responded

Emmanuel, thank you for the review! We are thrilled to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

February 05, 2023

Bad communication whit me never call me to let me know my car is ready More

by MABELGEORGEG5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Vizcarra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Al Hendrickson Toyota responded

I sincerely apologize that the seamless communication we strive to deliver wasn't reflected in your experience. If you'd be interested in discussing this further, I'd like to see if there is anything I can do to make things right here. Please give me a call directly when you have a moment. Thank you, Norman Frantz - Service Manager - 954-545-6931

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