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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,089 Reviews

7,089 Reviews of Al Hendrickson Toyota - Service Center

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December 19, 2022

great costumer service, and very friendly, they can take care of you, even without an appointment More

by LILASOPHIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesner Larose
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Oriach
Dec 19, 2022 -

Al Hendrickson Toyota responded

Thank you for the 5-star review! We are pleased everything went smoothly. Have a lovely day from all of us at Al Hendrickson Toyota!

December 19, 2022

I came to Al Hendrickson because I needed good car service after my last mechanic. More

by tuey_dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Guimban
Dec 19, 2022 -

Al Hendrickson Toyota responded

We're pleased we could exceed your expectations! Thank you for putting your trust in the Al Hendrickson Toyota team. Take care!

December 19, 2022

Excellent Customer Service. Chris Leporte was very helpful as usual. I was very impressed with the service I received at the dealership. More

by Fernando Fonseca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Al Hendrickson Toyota responded

Fernando, thank you for the great review! We are so glad to hear that Chris delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

December 19, 2022

Everything was resolved in a timely manner. Excellent service provided by John "Tuna" and great service provided by manager Fabio More

by GABYMAGASREVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John "Tuna"
Dec 20, 2022 -

Al Hendrickson Toyota responded

Thank you for this great review of Al Hendrickson Toyota! John and Fabio will appreciate the shoutout. We are thrilled to have you as a customer!

December 19, 2022

they were very good and made me very satisfied and I were informed by them clearly. More

by lianaflorida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Veiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Butterfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macwood
Dec 20, 2022 -

Al Hendrickson Toyota responded

Thank you for this great review of Al Hendrickson Toyota! We are here to help with any of your service needs. Happy holidays!

December 18, 2022

Great costumer service. ....less than 1 1/2 hours and the maintenance was done.. Chris Leporte was very helpfull... More

by PEREZPLAZAM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Chris and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

December 18, 2022

Brought my car in for its first service appointment. It only took less than an hour as long as I showed up at 6:30 AM. The dealership does a good job getting people in and out. More

by JUPITERBRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and hope to see you back again at Al Hendrickson Toyota. Safe travels!

December 17, 2022

Klaus made the repair in a timely manner. Very professional and courteous. The follow up was amazing!! More

by chattertong1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Dec 19, 2022 -

Al Hendrickson Toyota responded

Thanks for this great review of Al Hendrickson Toyota. Klaus and the team appreciate your trust and business. We are here to help with any of your service needs.

December 17, 2022

Excelent services, the dealer is very close to my house and I don’t need appointment More

by LILIANA71OSORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Al Hendrickson Toyota responded

We are pleased to hear this! Thank you for the positive feedback for our team here at Al Hendrickson Toyota. We hope to see you again in the future! Take care!

Dec 19, 2022 -

LILIANA71OSORIO responded

You’re welcome

December 17, 2022

The salesmen were great. The service was adequate. I was told I was would get a complete detail after I found roaches and other bugs in my car. Well. They steam cleaned the More

by TOM7445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
Jan 03, 2023 -

Al Hendrickson Toyota responded

We never want our customers to feel this way after purchasing a vehicle with us and I apologize if we fell short of our usual high standards on this occasion. Your frustration is understandable, and I would like a chance to make this up to you. I am unable to find a good number to reach you from this review, so please consider giving me a call when time allows. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

Jan 03, 2023 -

TOM7445 responded

Hi Jessica. Thanks for message. I now have a squeaky brake. It lasts for a few minutes. These problems are very disconcerting for such a short time of car ownership. My cell phone is 18479026705. Try texting me first and I will call you back. I am also having trouble booking a service appointment.

Jan 03, 2023 -

Al Hendrickson Toyota responded

Thank you for responding. I will send you a text, please call me on my direct line when you are able to speak. Thank you. 954-545-6502.

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