Al Hendrickson Toyota - Service Center

Jarrett could have communicated about the service that I received better than what he did. I came in to have my windshield inspected for damage and he performed the 1st maintenance service on the new vehic received better than what he did. I came in to have my windshield inspected for damage and he performed the 1st maintenance service on the new vehicle with only 3,325 miles instead of of the 5000 miles for the complimentary service. I wanted to know specifically what services was performed and called in and left a message for his call back and I have yet to get one a call back, Also, my insurance company fax paperwork to have my windshield replaced to the dealership and no one is answering in your service department, she could not reach anyone in the service department, and neither could I and I left several messages. so, I cannot schedule an appointment to have the work done. I really need to know if you are able to do the replacement or if I need to look for another dealership. My vin # is 5TDGZRAH2NS128077. Thank you, I am waiting for a response. Thank you! More

Excellent service . A day that wasn’t going well ended up great. The process was seamless and professional. A day that wasn’t going well ended up great. The process was seamless and professional. More

As always, Klaus took care of all my vehicle needs. He did so professionally and in a timely manner. I would definitely recommend him for your vehicle needs. He did so professionally and in a timely manner. I would definitely recommend him for your vehicle needs. More

Klaus (Always 5 Stars): He always makes everything so easy on me and my family members who go to him, knowledgeable, easy to talk to and explains everything perfectly when I need clarification. I told hi easy on me and my family members who go to him, knowledgeable, easy to talk to and explains everything perfectly when I need clarification. I told him about the wipers I had installed with Jennifer and how they were squeaking, sent him a video and he made replacing them such an easy process. Jennifer (3 Stars): Knowledgeable. I wasn't greeted or even looked at when I approached her desk, just asked for my phone number while looking at her computer. Not easy to talk to, felt rushed and felt like I needed to get out of her way. I needed wipers and she told me the price but I had to ask if that price was the B1G1 discount that I saw on the window behind her. But she was nice and apologized when she took care of someone for 10 minutes on the phone in the middle of helping me. Nice lady overall, but my first impression of her came off as kind of rude. From past experiences, most in service department lack the friendly, personable factor. More

I really like the service and the place. All the employees are very nice. I will always recommend the place. All the employees are very nice. I will always recommend the place. More

You need to lower the prices of your leased vehicles for 2023. The prices are way too high !!! 2023. The prices are way too high !!! More

Excellent and timely service . Service engineers are helpful fixing the parts which are needed only Service engineers are helpful fixing the parts which are needed only More

Chris K always does a great job with servicing my vehicle. I will continue to use him for all my Tundra needs vehicle. I will continue to use him for all my Tundra needs More

very good everything and Customer Service accepted, hoping that the changes to the vehicle turn out well hoping that the changes to the vehicle turn out well More

Good day! Wow where do I start. John I think he go by Tido . I’m not exactly sure , but John was very out standing. I enjoyed the service that he gave on S Wow where do I start. John I think he go by Tido . I’m not exactly sure , but John was very out standing. I enjoyed the service that he gave on Saturday 12/31/2022 . Thank you , More