Al Hendrickson Toyota - Service Center

Was able to make an appointment the day before. Chris is always helpful. Service is done quickly. I had an issue with getting to the dealership before they closed to pick up my car, and was able to Chris is always helpful. Service is done quickly. I had an issue with getting to the dealership before they closed to pick up my car, and was able to arrange something so I could get my vehicle that night. More

You guys have been great to me over the years i have been your customer but this time my price to fix my vechicle was a bit high but the work was excellent. your customer but this time my price to fix my vechicle was a bit high but the work was excellent. More

mr charles is always on the phone with his gorlfriend or wife dont know but hes always talking to someone . i can in for my oil change and tire rotation and they never rotate my tires and 3 hrs for that wi wife dont know but hes always talking to someone . i can in for my oil change and tire rotation and they never rotate my tires and 3 hrs for that with a apointment at 8am More

4 hours and a half with an appointment for an oil change. Very disappointed from the waiting time Very disappointed from the waiting time More

I been with Toyota from 2015. I love Toyota vehicle. I went to get my tires changed last week . The staff in the service department was very rude, Everyone ignored me. I was liter I love Toyota vehicle. I went to get my tires changed last week . The staff in the service department was very rude, Everyone ignored me. I was literally standing in the front of the service department and no one acknowledged me. So I went directly in front of Christ kulazidis and said hello .Instead of acknowledging me he got up walk away to his lunch box , got and apple and a knife, came back to his desk, sit in front of me , cut up and ate his apple . At this point his face was completely fixed to the computer and he still Didn’t acknowledged me. I been there for 5 mins. While only one the service advisor was busy with a customer. At this point I felt resented by all the staff. I walked away with the intention of asking to speak to the manager when Jarrett Elder decide to call me asking if I needed help. I began to explain the whole senario with him telling him who everyone ignored me and how Christ was very very rude More

This service department is amazing. Jennifer Burton always gets me back on the road with no problems. She should be the General Manager. Jennifer Burton always gets me back on the road with no problems. She should be the General Manager. More

Service department is always great to me , they check everything thoroughly and make sure that I leave satisfied! everything thoroughly and make sure that I leave satisfied! More

Big dealership. For the amount of people they deal with, the process seems to be fairly efficient. Having the service people's desks outside is unusual, but this is For the amount of people they deal with, the process seems to be fairly efficient. Having the service people's desks outside is unusual, but this is Florida, so I guess anything goes. Work is pricy but performed correctly. Appointments are usually easy to obtain. Location is good. Would award 5 stars if only the prices were a little less. $189 for an hour's diagnostic is pretty steep, but I don't know what competitors charge, so is this the market? Not sure. If dealerships were a little more competitively priced, I think they would do twice the business. More

Fast , efficient service. I will not hesitate to come here again for my Toyota service. I will not hesitate to come here again for my Toyota service. More

Good Service Excellent tool to incorporate the text to the phone link monitoring the car progress. There still a Room for improvement reducing the turnaround time for regular Service. Otherwise will Sc the phone link monitoring the car progress. There still a Room for improvement reducing the turnaround time for regular Service. Otherwise will Score 5 stars More