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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,077 Reviews

7,077 Reviews of Al Hendrickson Toyota - Service Center

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September 22, 2022

Jarrett and others serviced my vehicle expeditiously my vehicle was returned to me before the time allotted to me More

by bookitbet
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Al Hendrickson Toyota responded

We are happy the Al Hendrickson Toyota service department delivered a five-star experience! Thanks for stopping in, and we hope to see you back in the future.

September 22, 2022

I only bring my car to This dealership I trust Klaus to take care of my car. More

by janddwinters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Sep 23, 2022 -

Al Hendrickson Toyota responded

We're thrilled Klaus has delivered professional service that's earned Al Hendrickson Toyota your loyalty! Drive safe, and we'll see you next time!

September 21, 2022

It was great. They helped me with my car fast and efficient. Carmelo was great More

by DAVEIOFFREDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmelo
Sep 21, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Carmelo and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

September 21, 2022

Henry was very kind and helpful. He reviewed the issue, found alternatives and quickly helped us. I sea of change. Kudos Al Hendrickson Toyota More

by ivanf1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Al Hendrickson Toyota responded

It's wonderful to have earned your five-star rating of Al Hendrickson Toyota! Thanks for commending the excellent work provided by Henry. We'll pass your kind regards along. Safe travels!

September 21, 2022

Was very kind and helpful. He reviewed the issue, found alternatives and quickly helped us with repair. I sea of change. Kudos Al Hendrickson Toyota .Nice work keep going More

by MOONVALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Al Hendrickson Toyota responded

Thanks for sharing your Al Hendrickson Toyota experience! We're thrilled our team thoroughly accommodated your service needs in a timely manner. Drive safe and take care!

September 20, 2022

Service technician Johnny Tuna went above and beyond trying to help me with my car's issues. Communication was excellent during my waiting time at the dealership. Thank you. More

by Alan Lintz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Tuna
Sep 20, 2022 -

Al Hendrickson Toyota responded

Alan, thank you for the great review! We are thrilled to hear that you had a successful service experience working with Johnny and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

September 20, 2022

Came in because new tires I bought were leaking air. Without my permission my air conditioner was messed with.. when I drove in the ac worked fine . When I left the ac no longer worked. I immediately ca More

by JMH97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Al Hendrickson Toyota responded

I apologize for the experience and for not hearing back from our Team after leaving a message. It is odd to hear about the air condition not working after coming in for a tire concern. We would need to inspect your vehicle to check out the concern. I know you've already reached out a few times, but I do not have your contact so please consider calling me on my direct line at your earliest convenience. Thank you, Norman Frantz - Service Manager - 954-545-6931

Sep 26, 2022 -

JMH97 responded

Thank you for responding back Norman - I called you and left a message

Oct 10, 2022 -

Al Hendrickson Toyota responded

I am glad that we spoke and clarified some of the issues. I look forward to meeting you once you come back to service to have your vehicle inspected. Thank you, Norman Frantz - Service Manager - 954-545-6931

September 20, 2022

Na na na na na na na na na na na na na na na More

by aaron.abella20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Al Hendrickson Toyota responded

Aaron, thank you for sharing your five-star review! We hope to see you again at Al Hendrickson Toyota.

September 20, 2022

I am always pleased with the service and attention I receive and Oscar is great! More

by JECHAVARRIA1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Al Hendrickson Toyota responded

We will be sure to tell Oscar you appreciate his help! Thank you from all of us at Al Hendrickson Toyota!

September 20, 2022

The service gentleman that helped me his name was Carmine. He was very nice I was in and out. The waiting room is a very nice area. The price is too expensive. More

by CHARLENEWURTZ
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Carmine
Sep 25, 2022 -

Al Hendrickson Toyota responded

Thank you for your review! We're glad to hear that you liked working with our team. We appreciate your feedback in order to improve, and if there is anything else we can do for you, let us know.

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