Al Hendrickson Toyota - Service Center

Always a pleasure to see Klaus, he is always attentive to my concerns. I replaced all 4 tires this time. He helped me choose the best tires for my vehicle. Klaus explained every detail to me. It is always a my concerns. I replaced all 4 tires this time. He helped me choose the best tires for my vehicle. Klaus explained every detail to me. It is always a great satisfaction to know he is honest and a true professional😊. Sincerely, M.E. More

All in all not bad, not fantastic. No real order to what's going on at the service rep area where you drop your vehicle off and speak to someone. Stood there for a while looking around No real order to what's going on at the service rep area where you drop your vehicle off and speak to someone. Stood there for a while looking around not sure who to talk to, while one guy was busy with his cell phone never looking up. Eventually Jarrett finished helping who he was talking to and saw me looking lost and helped me. While I waited the 2.5 hours it took to rotate the tires and change the oil I was feeling hungry and walked over to the little white food truck/trailer in the parking lot. Walked up and while I was looking at the menu on the side of it a guy was waiting for his food talking to the guy in the window of the trailer. The guy waiting for his food says "Hey man, he's got weed, cocaine, whatever you need..." the guy in the window of the trailer looks at him, then looks at me, and I turned around and walked away. Not sure what's going on there... More

Smooth service. It’s always a pleasure working with Klaus. Will continue booking with him. It’s always a pleasure working with Klaus. Will continue booking with him. More

I feel there’s a communication issue with the service rep and the customer. If there’s anything more that need to be done, please communicate with the customer to let them know how long it will be and the customer. If there’s anything more that need to be done, please communicate with the customer to let them know how long it will be More

Resolveram o problema prontamente, foram atenciosos e estou contente com o resultado, recomendo! Carros usados estou contente com o resultado, recomendo! Carros usados More

They did not resolve my car problem. .still having the noise ,they charge $350.00. .still having the noise ,they charge $350.00. More

Always a pleasure working with the team here. . Jarrett in sevice 🤗 is awesome! They are like Family to me now. . Jarrett in sevice 🤗 is awesome! They are like Family to me now. More

The service dept. is quick. It can use a better customer experience such as which service rep. is ready to help. Like Target has. is quick. It can use a better customer experience such as which service rep. is ready to help. Like Target has. More

Klaus my advisor and Carlos the tech always take great care of me. Have been using Al Hendrickson Toyota for 20 plus years and will continue. Thank you care of me. Have been using Al Hendrickson Toyota for 20 plus years and will continue. Thank you More

Did a good job getting my service. I wish more people were hired. I made a very early appointment and hardly anyone was there. I still had to wait Close to 2 hours...why?? Then I wait I wish more people were hired. I made a very early appointment and hardly anyone was there. I still had to wait Close to 2 hours...why?? Then I waited in the waiting room. They don't even offer bagels anymore. Had no breakfast. Only offered breakfast bars and something else I don't care for. If I have to wait that long, serving bagels doesn't cost that much money??? More