Back

Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,052 Reviews

7,052 Reviews of Al Hendrickson Toyota - Service Center

Sort by
August 13, 2022

Every one was very friendly and helpful. The Waiting area needs to be improved and enlarged. More

by CKENPOMPANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmello
Aug 28, 2022 -

Al Hendrickson Toyota responded

Thank you for this feedback! We are always looking for ways to improve for our guests, and we appreciate you taking the time to share. If there is anything more I can do to assist you or help better your visit, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

August 13, 2022

This place is AMAZING I love coming here and the CUSTOMER SERVICE is Phenomenal….. Thanks again Mr. Jarrett Elder you are AMAZING to work with but I know that Al-Hendrickson ONLY HIRE the BEST 😊 More

by Trisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Al Hendrickson Toyota responded

Trisha, thank you for the great review! We are so glad to hear that you had a successful service experience working with Jarrett and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

August 13, 2022

Klaus and his team are wonderful. I highly recommend Al Hendrickson Toyota. They are very friendly and provide very good customer service. More

by baez_lucia
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Aug 15, 2022 -

Al Hendrickson Toyota responded

Thank you very much for this stellar rating and review. We're delighted you enjoy working with Klaus and our team here at Al Hendrickson Toyota! Until next time!

August 12, 2022

The service is very good, and the customer service is equally sharp. Very smooth and to the point for completion of work. Thanks! More

by UKPAIM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Al Hendrickson Toyota responded

Thanks for sharing your appreciation of Al Hendrickson Toyota! We're so glad we could deliver straightforward and quality service that shaped a seamless experience. Until next time!

August 12, 2022

The staff demonstrated efficient & professional interactivenrss, respected my time & responded to my concerns. Jarrod listened & was congenial. More

by PALMED1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Al Hendrickson Toyota responded

We're so glad our team delivered considerate, communicative assistance that accommodated your needs! Jarrod will definitely appreciate the shout-out. Many safe and happy miles from everyone at Al Hendrickson Toyota!

Aug 13, 2022 -

PALMED1950 responded

Thank you.

August 11, 2022

Although it was difficult to schedule the appointment on yhe phone I opted to go online. Service was fast. Just over an hour even though it was crowded. Service rep was Jennifer great! More

by dlhill116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Aug 11, 2022 -

Al Hendrickson Toyota responded

While we are delighted you received a 5-star service experience with Jennifer and the team, I am disappointed to hear you had a hard time scheduling your appointment via telephone. We will take this into consideration and work towards a better process moving forward. Thank you for your business, and please come back to Al Hendrickson Toyota anytime!

August 11, 2022

Great service, really friendly, in and out quick really happy with the service it was an overall great experience. More

by kimgisselle5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Al Hendrickson Toyota responded

Thank you for the 5-stars! We are thrilled your service visit went wonderfully. Come by Al Hendrickson Toyota anytime!

August 11, 2022

it was fast , friendly , with understanding and qualitatively . Very happy about this service !! It was Chris Le-porte- Thank You personally !!! More

by VLADISMIRNOV97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Al Hendrickson Toyota responded

Thank you for stopping by to share your service experience with Chris and the team at Al Hendrickson Toyota! We appreciate your business and hope you have a great day!

August 10, 2022

Great service Klaus. We finished the service within one hour. He is very professional and polite. More

by audrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Aug 10, 2022 -

Al Hendrickson Toyota responded

Thanks for supporting Al Hendrickson Toyota and for giving Klaus a shout-out! We hope to work with you again down the road!

August 10, 2022

Fast and efficient. Little confusing at first how does it work, completely ignored by Oscar. Tried to approach waited patiently to be called or maybe just told how it wo More

by HSAAVEDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2022 -

Al Hendrickson Toyota responded

While we are glad to hear that the team was able to get the job done, the rest of your feedback is disappointing to receive. We strive to deliver an attentive and professional service experience for our guests, and I apologize for the way you were treated during your visit. I assure you that we will use this feedback to improve our practices in the future. If there is anything more I can do to assist you or help fix things, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

...
204
...