Al Hendrickson Toyota - Service Center

I always get great service at Al Hendrickson. This day wasn’t any different. Very professional staff, I had to wait a little but I appreciated the fact that the staff apologized for the wait whic This day wasn’t any different. Very professional staff, I had to wait a little but I appreciated the fact that the staff apologized for the wait which was very nice of him. More

Really upset my prius is only 2 years old and I had to spend over $300 on a new battery. This will definitely affect whether or not I purchase another Toyota spend over $300 on a new battery. This will definitely affect whether or not I purchase another Toyota More

I really like the attention in the service area, they treat me very well and the service they do to my car is very fast, I don't have to wait a long time treat me very well and the service they do to my car is very fast, I don't have to wait a long time More

Nothing much to say, the guy wore black t-shirt (I think his name was Jarret) with a cowboy looking hat was rude, couldn’t spare 10 seconds of his time to tell me the name of my advisor whom I had scheduled his name was Jarret) with a cowboy looking hat was rude, couldn’t spare 10 seconds of his time to tell me the name of my advisor whom I had scheduled with. Rude guy. More

Jarrett in the Service Department is awesome! He definitely deserves 5-Stars! He is the best! He really cares. He definitely deserves 5-Stars! He is the best! He really cares. More

Very professional people. The reception persons are very kind. The valet is efficient. The wAiting lounge needs to be remodeled. The reception persons are very kind. The valet is efficient. The wAiting lounge needs to be remodeled. More

Dealer lost 3 lugnuts then lied about it saying that I needed to replace all 20 lugnuts because all of them were incorrect for the car, which was imposible because those were the original lugnuts. If they needed to replace all 20 lugnuts because all of them were incorrect for the car, which was imposible because those were the original lugnuts. If they lie over 3 lugnuts valued at $20, can you trust them with your engine? Or your entire car? This was the most disappointing experience. To make things worse they returned the car to me with one wheel with only 2 out of 5 lugnuts which is dangerous. I went to a different dealer and confirmed that the installed lugnuts were original and correct. More

Have purchased two vehicles from dealership in the past, never again. Upper management in sales are scam artist do not trust them. On the other hand service dept is great give them 100%. never again. Upper management in sales are scam artist do not trust them. On the other hand service dept is great give them 100%. More

Klaus was awesome. Truck fixed in 1 hour. Technician did great job very quickly. No issues Truck fixed in 1 hour. Technician did great job very quickly. No issues More

Very good service never have any issues. Klaus on of the best fast and very friendly. Klaus on of the best fast and very friendly. More