Al Hendrickson Toyota - Service Center

Klaus in service is simply amazing! Always a good experience , impeccable customer service Will definitely recommend Always a good experience , impeccable customer service Will definitely recommend More

I dropped off my car at 8. 30am(no appointment). I was told I would get a call to inform me what the problem was. I tried calling/left a message Mr Charles to find out what the 30am(no appointment). I was told I would get a call to inform me what the problem was. I tried calling/left a message Mr Charles to find out what the problem was. I called the customer service several times, they could not get anyone in the service dept to pick up. It was really frustrating. Finally at 4.30pm, Mr Charles called me with no apology to let me know why the check engine light was on. More

They couldn't fix my suv the first time. (LOST $800.00 ) basically they rip me off... They don't have the expertise to deal with electronics.. They just guest what could be the problem... (LOST $800.00 ) basically they rip me off... They don't have the expertise to deal with electronics.. They just guest what could be the problem...I bought 2 vehicles from this dealer,used their services for almost 20 years...Totally disrespect for their customer.. ( YOU JUST LOST A CUSYOMER ) Shane on Eric Silcox.... . More

Chris (main person who took care of my car) K, was great, quick, kind and to the point. The person who changed my car key battery was super helpful as well. I took a star off because the check out lady was s quick, kind and to the point. The person who changed my car key battery was super helpful as well. I took a star off because the check out lady was so bothered, I asked her my total and she was annoyed. I of course knew what the Rangel would be but I wanted to know before using my card for my own knowledge and because it’s something that’s basic. She was just annoyed by being there. I get we all deal with things but come on, I was asking for my total and still paid after she ignored me. More

first time that I feel so well taken care of by adviser Mr. Henry … 5 stars for all his fast service and the special attention of Henry Mr. Henry … 5 stars for all his fast service and the special attention of Henry More

Brought the car in because the start up button (power} flashes orange when pressing to start the car. This was not addressed by service department after performing service, After performing service the or flashes orange when pressing to start the car. This was not addressed by service department after performing service, After performing service the orange light still appears when starting up. More

Klaus had me in and out on time. Service was completed and no problems found. Service was completed and no problems found. More

The service writer wanted to charge me for a battery, when it is that I have a Toyota lifetime warranty and it’s clearly visible when it is that I have a Toyota lifetime warranty and it’s clearly visible More

10000 mile service was a breeze in and out in no time flat !!! Would not take my car anywhere else but Al Hendrickson Toyota !!! flat !!! Would not take my car anywhere else but Al Hendrickson Toyota !!! More

prompt and was done before the time they told me. . they had free coffee and pastries while i wated for my car . they had free coffee and pastries while i wated for my car More