Al Hendrickson Toyota - Service Center

Henry Delgado is a lier and I will never come back to this dealership because of him. He lied to me in front of my face and over the phone aswell. The customer service was absolutely horrible here and wo this dealership because of him. He lied to me in front of my face and over the phone aswell. The customer service was absolutely horrible here and would never recommend anyone go here. I left without them doing any work on my car. Came in with a warranty issues and they lied to me about it. More

Quick, convenient location! Able to get in and get out! Service was quicker than expected which is a plus! Klaus is great and provides the best service! Able to get in and get out! Service was quicker than expected which is a plus! Klaus is great and provides the best service! More

My car needed to be towed to the dealership. I was informed that the service representative would call me once my car arrived. He never did. I had to call 3 times, left messages, and finally got I was informed that the service representative would call me once my car arrived. He never did. I had to call 3 times, left messages, and finally got a hold of him 3 hours later. I asked him a few questions, which he did not answer. I then received a text later that evening that my car was ready. When I went the next day to pick up my car, I had to go 3 different places before they could find my key. No explanation as to what was done. I know it was the battery, not sure if they replaced it or charged it. I asked about the small dent and having it touched up. Was told they were out of touch up paint. That was all. No idea when it would be in. My service rep was no where to be found. Horrible experience. This was not my regular service rep. More

Good customer service always. 💯 recommended to my friends and family. Thank you everyone. God bless 💯 recommended to my friends and family. Thank you everyone. God bless More

Muy buen servicio calidad y oportuna respuesta a mis solicitudes , oficinas y personal atento , buena presentación personal de funcionarios del daller solicitudes , oficinas y personal atento , buena presentación personal de funcionarios del daller More

the staff is very cordial and available to answer any questions, they should improve the waiting time. questions, they should improve the waiting time. More

Fui a cambiar una batería que había comprado en el mismo lugar y sólo duró dos años, la pague y cuando me entregaron el carro sólo habían serviciado mi batería vieja y no me habían cambiado nada lugar y sólo duró dos años, la pague y cuando me entregaron el carro sólo habían serviciado mi batería vieja y no me habían cambiado nada More

I am happy to have done the my car maintenance in Al Hendrickson Toyota. It was fast even though I did not have an appointment, Hendrickson Toyota. It was fast even though I did not have an appointment, More

Buena atencion, poca espera para q le entreguen el carro y fueron dedicados en el mantenimiento de mi toyota gracias y fueron dedicados en el mantenimiento de mi toyota gracias More

Great dealership, but this time was the first time I was not satisfied. My previous adviser Jeffrey left the company , but now I might have to find another location. The advisor i saw last month was not hel not satisfied. My previous adviser Jeffrey left the company , but now I might have to find another location. The advisor i saw last month was not helpful at all. He was more focusing on charging on something that was a mistake from his technician. I am thinking about looking for another dealership to get my service done . I asked him for prices on replacement of my 4 tires , but he never gave it to me . He was more focus on his cell phone instead of his customer. More