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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,228 Reviews
Call Service Center (954) 448-7257

7,228 Reviews of Al Hendrickson Toyota - Service Center

Sort by
June 17, 2022

I went in for a recall on my rav4 and was helped so quick. It all took 1 hour. Thanks to Carmine Armano for the great help. Would definitely go there for any var assistance. Great job everyone. More

by NORIS65444
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carmine Armando
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Jun 17, 2022 -

Al Hendrickson Toyota responded

We're delighted your recall repair was so quick and easy! Thank you for the terrific review and for trusting Al Hendrickson Toyota with the job - we'll be here if you need us down the road!

June 17, 2022

Professional, fast, great hospitality Jarett took great care of me in the service department he has great customer care skill More

by alexadaniel38
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2022 -

Al Hendrickson Toyota responded

We are happy to hear that Jarett gave you such a great experience! Thank you for trusting Al Hendrickson Toyota with your business, we look forward to your next visit.

June 17, 2022

I've been doing business with Al Hendrickson for the past 2 1/2 years. this is now my 2nd card which I lease and the service from all dept. is excellent. From your associate, finance dept. and serine dept. More

by MELFELDMAN777
Customer Service
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Gayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Jun 17, 2022 -

Al Hendrickson Toyota responded

Your feedback is much appreciated! We are touched by your confidence in the entire Al Hendrickson Toyota team and will pass along the kudos. Please let us know if there is anything else we can do for you!

June 17, 2022

Great Place to do maintenance on your car, people very nice and respectfully over there. Nice custome service More

by JLJD94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilnord Louis Char
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Jun 17, 2022 -

Al Hendrickson Toyota responded

Thank you for trusting us with your vehicle! It means a lot to hear that you're satisfied with our service and we appreciate you posting a review. Have a great weekend! - Al Hendrickson Toyota team

June 17, 2022

I hate being this type of person that complain about people work but omg they messed up everything inside my car and the guys there were so rude More

by THIAGOCUN77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2022 -

Al Hendrickson Toyota responded

Customer satisfaction is our priority so it's concerning to see this feedback. I would like to make things right for you, but I can't locate your contact information from this review. Please give me a call at your earliest convenience so that we can have a conversation and work towards a solution. Thank you, Norman Frantz - Service Manager - 954-545-6931

June 16, 2022

Jarrett was amazing ! Great service thanks for everything. I walked in feeling down and be made my day ! More

by StephanieB
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2022 -

Al Hendrickson Toyota responded

Hi Stephanie - We are thrilled that you had such a positive experience with Jarrett and the team! Thank you for choosing Al Hendrickson Toyota and for stopping by to leave a review. Drive safely until we see you again!

June 16, 2022

Chris Laporte is the one I always use; he is excellent. Thank you; Chris You are excellent More

by MANCINEDEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2022 -

Al Hendrickson Toyota responded

Thank you for your continued business and your confidence in Chris! He is a valuable member of our team and we will be sure to share your feedback with him. See you next time at Al Hendrickson Toyota!

June 16, 2022

It was worth the wait for the service to my Toyota Prius. Chris LePorte the Cashier and the Valet Service were all professional and efficient. Thanks to all. More

by jJules Vincent 83
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2022 -

Al Hendrickson Toyota responded

Thank you for letting us know that Chris and the team did an amazing job helping you with your Toyota Prius! Come back to Al Hendrickson Toyota anytime.

June 16, 2022

Al Hendrickson is one of my favorite to go when my car requires maintenance. Cause the workers are so professional and the service is great. More

by CELESTINVEVE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
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Jun 16, 2022 -

Al Hendrickson Toyota responded

Thank you for your five-star review and confidence in the Al Hendrickson Toyota service department! It's always a pleasure to see you and take care of your vehicle. Until next time, drive safely!

June 16, 2022

I waited 37 minutes for an scheduled service appointment i was so upset then he told me that people called outside More

by Jannies_wwjd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Leporte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2022 -

Al Hendrickson Toyota responded

We pride ourselves on exceptional service and we want to apologize that you were kept waiting. Your business is important to us and if we left you with a different impression, I apologize. I hope we get to make things right next time, and if there is anything else we can do to help, please reach out. Best, Norman Frantz - Service Manager - 954-545-6931

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