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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,078 Reviews

7,078 Reviews of Al Hendrickson Toyota - Service Center

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May 13, 2022

Never fixed my cars issue, suggested I go to another dealership.. I bought my car brand new there. Nobody calls you back, RUN. More

by bkmattucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis in service
May 16, 2022 -

Al Hendrickson Toyota responded

I'm sorry to hear about your vehicle trouble and that we couldn't better resolve it. I also apologize our communication has fallen short. I will use this review to evaluate and improve, but I also want to gather some more information and ensure we've done everything we can to help. If you're willing to have a conversation, please consider giving me a try at 954-545-6502. Best, Jessica Fernandez - Asst. to Chairman & CEO

May 13, 2022

All my customer service with kluss has always been a very nice experience. He will always go out of his way to help More

by Harp1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Al Hendrickson Toyota responded

We're glad working with Klaus is always a rewarding experience! Thank you for the wonderful review and for counting on Al Hendrickson Toyota for your service needs!

May 13, 2022

friendly and fast sevice,clean transportation,xxxx,xxxxxx,xxxxx,xxxxxxxxx,xxxxx,xxxxxx,xxxxx,xxxxx,xxxx, More

by JACK2CARL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Al Hendrickson Toyota responded

We really appreciate you stopping by to leave a review! Thank you for choosing Al Hendrickson Toyota and for stopping by to share your experience. Drive safely!

May 13, 2022

Everyone’s is so nice and helpful they were able to get everything in order and helped me even get a ride home. More

by Nabila_mejia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
May 16, 2022 -

Al Hendrickson Toyota responded

We love five stars! Thank you for choosing Al Hendrickson Toyota and taking time to post a fantastic review.

May 13, 2022

When I arrived at Al Hendrickson service Center it was such a long line I thought I would’ve had to wait even though I had an appointment but the wait wasn’t that long but I was told I was going to be two More

by Flamingheart77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh was my service attendant
May 13, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 12, 2022

Great experience at drop off and good communication while my vehicle was being serviced and a very smooth pickup. Couldn’t be happier with Al Hendrickson service experience. More

by ROBERT@HARTER-WEB.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Al Hendrickson Toyota responded

Robert, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 12, 2022

Very happy whit s de service special the people work their are very kind I recomendé to others peoples More

by NIDIAVALENCIA72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Al Hendrickson Toyota responded

We are so happy that our team could deliver a five-star experience for you! Thank you for choosing Al Hendrickson Toyota and for sharing your feedback. Drive safely until we see you again!

May 12, 2022

Fantastic ! Chris was very professional got me the the best opportunity for my mony and condition. More

by THOMPOSO6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Al Hendrickson Toyota responded

We're glad Chris and the Al Hendrickson Toyota team could be of service! Thank you for your business and wonderful review - we wish you safe travels ahead!

May 12, 2022

The rep outside was great except that I left him a message in the morning on his voicemail and he was never alerted to the message. The cashier was less than friendly and was clearly annoyed that I More

by ACSKITTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine
May 16, 2022 -

Al Hendrickson Toyota responded

Hello, and thanks for sharing. I'm sorry for this miscommunication among our team and for the inconvenience this caused for you. We want the best for our customers, and I apologize that we let you down. I'll review these comments with the team, and if we can do anything else for you, please let me know. Norman Frantz - Service Manager - 954-545-6931

May 12, 2022

Easy and fast, well explained about the service my car needed it. Advisor nice friendly More

by Carolina Drada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Al Hendrickson Toyota responded

Thank you, Carolina! It means a lot to hear that you are satisfied with our service. Hope to see you next time at Al Hendrickson Toyota!

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