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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,195 Reviews

7,195 Reviews of Al Hendrickson Toyota - Service Center

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May 27, 2022

Muy bueno servicios me encanto me sentía cómoda y conforme carro me quedó muy bien More

by ANYDUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Al Hendrickson Toyota responded

La satisfacción de nuestros clientes es nuestra primera meta, y es fantástico que esto fuera claro! Gracias por su negocio y reseña excelente, de todos sus amigos de Al Hendrickson Toyota! Cuídese!

May 27, 2022

Regarding the dealer service have professional personal that understand de mining of customers service. Great team. More

by Joao V Diniz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to recommend Al Hendrickson Toyota. It means a lot to us. Safe travels and have a great day!

May 27, 2022

Very Professional, prompt when scheduling and maintaining appointments with reminders. Email and text friendly. Customer service courteous. More

by SOLOPLMR.CW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Al Hendrickson Toyota responded

We appreciate your confidence in our team to get the job done. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

May 27, 2022

Estimate of 1:30hs of waiting. Ended up having to wait for 3hs. If it's a scheduled service, it shouldn't take that long. I noticed that my car was in the parking lot for almost 2 More

by TPASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmelo Armano
May 31, 2022 -

Al Hendrickson Toyota responded

I'm so sorry that we couldn't start your service sooner. It's never our intention to inconvenience our guests and I apologize for the delay. I will bring your feedback to my team, and if there is anything further you would like to discuss, please contact me directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 26, 2022

My experience was Blessed . They were attentive + very polite +professional +efficient and provided me with very good quick service 😀 More

by VONFARIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Saint Fleur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Fernandez EXCELLENT ?? Junior Charles VERY GOOD salesman
May 26, 2022 -

Al Hendrickson Toyota responded

Thank you so much for the fabulous review. We're so pleased you can always rely on Al Hendrickson Toyota to assist you. Take care!

May 26, 2022

Excellent, you guys fixed my hybrid car without any problem, not like Toyota Deerfield who lied to me. I know that hybrid technology is relatively new and here they did find the problem that the car ha More

by galvezhnos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Al Hendrickson Toyota responded

We're delighted we could assist with your hybrid vehicle's repair! Thank you for the amazing review and for allowing Al Hendrickson Toyota to serve you - we'll be here for any future automotive needs that arise! Be well! Estamos encantados que pudimos ayudarle con la reparación de su vehículo híbrido! Gracias por la reseña increíble y por permitir a Al Hendrickson Toyota atiéndale. Estaremos aquí para cualquier necesidad de auto que surja en el futuro. Cuídese!

May 26, 2022

Staffs are so professional and kind! Maintenance service was so quick and it was great for me to use waiting room with some free coffee. More

by uswuse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Al Hendrickson Toyota responded

Professional and kind is our goal! Thank you for the amazing review and for allowing Al Hendrickson Toyota to serve you!

May 26, 2022

l mark the front tires so l can tell if the tires were rotated, When l pick up my vehicle l noticed that the Tires were in the same position meaning the wheels were never rotated. Bottom line, my tires More

by NIETOMARLON
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Erik Coxwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Cann
May 31, 2022 -

Al Hendrickson Toyota responded

This is a concerning review to read. It's never our intention to mislead our guests and if there was an oversight on our end regarding your tire rotation, I apologize. I assure you that we will use this as a learning experience to improve moving forward. I would be glad to speak with you about this directly in an effort to make things right, so please don't hesitate to give me a call. Norman Frantz - Service Manager - 954-545-6931

May 26, 2022

They don’t keep you waiting to tell them what is wrong with your car. More

by GRAHAMJACE48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis … the second guy by the door
May 26, 2022 -

Al Hendrickson Toyota responded

Thank you for rating Al Hendrickson Toyota five stars! We are grateful that you choose us for your auto service needs.

May 26, 2022

I have used Al Hendrickson’s service for a number of years. They are caring, dependable and keep my Avalon in top shape. Appreciate their courtesy and efficiency! More

by JAGOULD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
May 26, 2022 -

Al Hendrickson Toyota responded

Thanks for always counting on Al Hendrickson Toyota to assist with your Toyota Avalon. We're always happy to help. Take care!

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