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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,193 Reviews
Call Service Center (954) 448-7257

7,194 Reviews of Al Hendrickson Toyota - Service Center

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May 26, 2022

Everyone is super nice and helpful whenever I come to the dealership. The service department is amazing! More

by JACMOG92289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2022 -

Al Hendrickson Toyota responded

Thanks so much for being a fan. We look forward to seeing you at Al Hendrickson Toyota again next time!

May 26, 2022

I have to weigh more of two hours for a oil change with appointments before More

by WALTEREMOSHER37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan kendra
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May 31, 2022 -

Al Hendrickson Toyota responded

Walter - I apologize that your appointment ran overtime. We strive to get our guests back on the road in a timely manner and I will look into what caused this delay. If there is anything that I can do to assist you, please contact me directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 25, 2022

Jarret was very professional and kind. The wait was very long though 2 1/2 hours. More

by NILRA0920
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! While we are glad to hear that you had a successful experience working with Jarret, we apologize for your visit taking longer than anticipated. We strive to deliver efficient service, and we will be sure to use this feedback to improve our practices in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

May 25, 2022

Efficient team, no time wasted waiting for the car maintenance. Easy to set the appointment. More

by CONTRERASEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 25, 2022

I love this dealership, I feel very comfortable when I need something for my car. More

by LERIJIMENEZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 25, 2022

I recommend Al Hendrickson Toyota to people looking for excellent service, a pleasant environment and great professionals. More

by cvietri65
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Kendra
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May 25, 2022 -

Al Hendrickson Toyota responded

Thanks for the five-star rating and for recommending the Al Hendrickson Toyota service team! We are thrilled to have you as a happy customer.

May 25, 2022

Very expensive repair ($4299). I knew there was much to be done but I was surprised. More

by JSHARRIS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for reaching out. We want our guests to feel confident in our service and I'm sorry the cost of your repairs came as a surprise. If you would like to discuss this further, I would be glad to take your call. Don't hesitate to get in touch. Norman Frantz - Service Manager - 954-545-6931

Jun 22, 2022 -

JSHARRIS2 responded

It’s now been a month and I have not yet received rewards coupon for that expensive repair. When will they come? They usually would have arrived.

May 24, 2022

Good service they know what they doing now my car driving smoothly thank you guys More

by THELSONTELEMAQUE88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2022 -

Al Hendrickson Toyota responded

We are thrilled that your vehicle was so well taken care of by our team! Thank you for choosing Al Hendrickson Toyota and for stopping by to review us. We hope to see you again down the road!

May 24, 2022

Always a pleasure! Service Consultant Klaus Cobb is a five star Service Consultant! Very friendly and service dept is epic! More

by IZZO.DEBRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Report | Print
May 25, 2022 -

Al Hendrickson Toyota responded

Thank you for your confidence in Klaus and the team! We appreciate your business and we hope to see you again at Al Hendrickson Toyota. Have a great day!

May 24, 2022

The service was all good. They were very friendly and very fast. The delivery of the car More

by Claudia andrade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Claudia! We appreciate your business and we hope to see you again at Al Hendrickson Toyota. Drive safely!

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