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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,079 Reviews
Call Service Center (954) 448-7257

7,079 Reviews of Al Hendrickson Toyota - Service Center

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February 08, 2022

Thanks to Chris and Jennifer for taking care of my issue. Excellent Customer Service. I appreciate their help. More

by JAMESWILLWERTH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2022 -

Al Hendrickson Toyota responded

James, thank you for the great review of Chris and Jennifer! We are happy to hear that you are a happy Al Hendrickson Toyota customer and we hope to see you again down the road. Have a wonderful day!

February 08, 2022

Overall great first visit / experience, Jarrett was welcoming, knowledgeable, and professional. Recommended repairs and maintenance made sense. More

by MARK_CAPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2022 -

Al Hendrickson Toyota responded

Thank you so much, Mark! We are thrilled that Jarrett left a great first impression, and we appreciate you sharing so many kind words. Hope to see you next time at Al Hendrickson Toyota!

February 08, 2022

The dealership is my to go place for service. It is clean nice and professional More

by DANIYALJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2022 -

Al Hendrickson Toyota responded

Thank you for your continued support! We appreciate your business and we hope to welcome you back to Al Hendrickson Toyota again down the road. Drive safely!

February 08, 2022

Service adviser great, cashier lady great, parts counter teller great, long wait for finished service though More

by LUILUCIANOUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
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Feb 09, 2022 -

Al Hendrickson Toyota responded

Thank you for sharing your positive experience! We are happy to have you as an Al Hendrickson Toyota customer and we hope to work with you again down the road. Have a wonderful day!

February 08, 2022

This dealership is very professional. Inside was very clean and I like that they had the signs for social distancing.The service was completed at an reasonable time. I love it More

by TCARTER8245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
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Feb 09, 2022 -

Al Hendrickson Toyota responded

We really appreciate your thoughtful feedback! Thank you for supporting Al Hendrickson Toyota, we hope you will continue to choose us for your service needs. Drive safely!

February 08, 2022

Initially said parts were available. Then said parts are out of stock, that too after i went and asked for status after waiting for 2hrs. oil change has been performed And dashboard computer has not been More

by scrum07_balms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2022 -

Al Hendrickson Toyota responded

What you're describing is certainly not the kind of service we pride ourselves on and I'm very sorry to hear that you didn't have a better experience with us recently. Customer care is our mission and feedback like yours will aid us in working towards improvements. If there is anything I can do to help improve your situation, would you please consider giving me a call? Thank you, Norman Frantz - Service Manager - 954-545-6931

February 08, 2022

Good service, great vehicles, prices and financing could be better. The environment of this dealership is welcoming, friendly and professional. More

by WRITE2CARLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
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Feb 14, 2022 -

Al Hendrickson Toyota responded

Thank you for your feedback! We are always looking for ways to improve and appreciate you reaching out. It's great to know that you feel comfortable during your time with us at Al Hendrickson Toyota. If there is anything further that I can do to assist you, please give me a call. Norman Frantz - Service Manager - 954-545-6931

February 08, 2022

I had a very pleasant experience they were courteous and timely with my vehicle servicing 👍🏾 More

by shenae Clarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2022 -

Al Hendrickson Toyota responded

We are thrilled that our team took such great care of you and your vehicle! Thank you for choosing Al Hendrickson Toyota and for stopping by to share your terrific feedback. We hope to see you back again down the road!

February 08, 2022

Oscar Vizcarra was extraordinarily helpful in getting my car fixed promptly and as promised. I am very happy how he and the Al Hendrickson repair department took care of me! 😊 More

by Inita18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2022 -

Al Hendrickson Toyota responded

We will be sure to let Oscar know you appreciated all of his help with your vehicle's needs! Thank you for trusting Al Hendrickson Toyota to get the job done. Safe travels!

February 07, 2022

I had a pleasant experience with the service agent and my car was ready ahead of schedule. I will be returning for future service. Thank you More

by SRAD73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Daus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2022 -

Al Hendrickson Toyota responded

It's great to hear that our team took care of your vehicle. The Al Hendrickson Toyota team appreciates your confidence in us and we'll see you again next time.

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