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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,043 Reviews

7,043 Reviews of Al Hendrickson Toyota - Service Center

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January 19, 2022

Quick response and service seemed thorough. I'm hoping that this will be consistent moving forward. More

by Erehwon67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Jan 19, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! We appreciate your support and hope to earn your business again at Al Hendrickson Toyota. Safe travels!

January 19, 2022

Unprofessional, rip-off, dismissive would love to talk to Al to explain my issues. Thank you More

by FIREMEDICDJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Feb 03, 2022 -

Al Hendrickson Toyota responded

I am very sorry to hear that you had a bad experience. I would gladly step in here to discuss your concerns directly so I can make sure they are addressed properly. Unfortunately, I am not able to find your name from this review, please give me an opportunity to help and call me at your convenience. Thank you, Jessica Fernandez - 954-545-6502.

January 19, 2022

Always very good service My son bring that time don’t Always very good service My son bring that time don’t Know who is was normally is Oscar but my son tall me was very good More

by kattyalarcon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! We are so glad to hear that the Al Hendrickson Toyota team earned your five stars. We appreciate your support and hope to see both you and your son again down the road!

January 19, 2022

The service department is a “well oiled” machine. They’re efficient, professional and considerate. My contact was Chris Laporte. He treats me like an old friend and is a great communicator who values, and un More

by Dogtale2120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Every valet/greeter
Jan 20, 2022 -

Al Hendrickson Toyota responded

Your glowing review of Chris and the team means a lot to us! Thank you for choosing Al Hendrickson Toyota and for sharing your experience. Drive safely until we see you again!

January 19, 2022

Always the best customer service. Chris was excellent. Thoroughly explained everything. It is also nice that they actually speak to you by using your name. That is a lost art. More

by Spencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Spencer responded

ALWAYS QUICK AND EASY. GREAT SERVICE

Jan 20, 2022 -

Al Hendrickson Toyota responded

Spencer, we are happy to hear about your positive experience with Chris and the team! Thank you for choosing Al Hendrickson Toyota and for stopping by to share your terrific feedback. Drive safely until we see you again!

January 19, 2022

I want to say thank you to my shuttle driver Bob. He was amazing such an nice man. Thank you for everything you do bob and caring for the customers More

by Sb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob , shuttle driver
Jan 19, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that Bob was able to assist you. Drive safely, and we hope to see you again at Al Hendrickson Toyota!

January 19, 2022

I had my car serviced excellent service Jerrey was very professional your driver he is the best excellent 👌 More

by BOUZAGLOUGILDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And the driver excellent
Jan 19, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that Jerry delivered such a successful service experience. We appreciate your business and hope to see you again at Al Hendrickson Toyota!

January 19, 2022

As always Service and staff are the best of the best. My car was completed quickly and properly. More

by JKATARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Al Hendrickson Toyota responded

Thank you for your continued business and your confidence in our work! We are grateful to have you as a customer here at Al Hendrickson Toyota and we hope to welcome you back in the future. Have a wonderful day!

January 19, 2022

Very nice to customers but I wish service was quicker…2 hrs for check up. More

by SANDRAPRUSHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Jan 20, 2022 -

Al Hendrickson Toyota responded

Thanks for trusting the team here at Al Hendrickson Toyota to help out with your vehicle. We appreciate your 5 star rating as well as your patience. See you next time.

January 19, 2022

Klaus was my service manager and he was absolutely excellent! Kept me informed the entire time and was such a pleasure to speak to and work with. More

by tdrew79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Jan 20, 2022 -

Al Hendrickson Toyota responded

Thank you for sharing a wonderful review of Klaus and our team! It means a lot that you are a happy customer and we hope you will continue to choose Al Hendrickson Toyota for your service needs.

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