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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,089 Reviews

7,089 Reviews of Al Hendrickson Toyota - Service Center

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December 28, 2021

Professionals,nice.always willing to help and making sure your questions are answered.On time More

by Marcia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Juan Diaz
Dec 29, 2021 -

Al Hendrickson Toyota responded

Hi Marcia - Thank you for your confidence in our team! We appreciate your business and we look forward to welcoming you back to Al Hendrickson Toyota next time. Have a wonderful day!

December 28, 2021

If you go into Al Hendrickson feeling disgruntled, you sure will be leaving with guaranteed SATISFACTION More

by YVETTEFAYE2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Al Hendrickson Toyota responded

This feedback means the world to us! Thank you for choosing Al Hendrickson Toyota and for taking the time to share your support. We hope to see you again!

December 28, 2021

The service representative who checked me in was great! My appointment on took 1 hour! More

by EHRLICHNEAL49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that the Al Hendrickson Toyota team was able to get the job done. Drive safely, and we hope to see you back!

December 28, 2021

Great experience. Friday people . Job well done smiling faces. Respectful. Clean area . Clean restroom. A place return to . More

by ASEHAT20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
Dec 29, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that the Al Hendrickson Toyota team earned your five stars. Drive safely, and we hope to see you back again down the road!

December 28, 2021

Great customer service, even though very busy. Consistent, quality care. Three Toyota family says Thanks. More

by Olbevillegas123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus!!!! And Luther
Dec 29, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

December 28, 2021

Excellent work. The rep did a excellent job on making sure I was satisfied with it More

by JAJANRAIN69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Kendra
Dec 29, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

December 28, 2021

Nice, courteous staff. They explained clearly what they were going to do. Car was completed within the timeframe they said. More

by Cpaotb
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your business and are thrilled to hear that the team delivered such a straightforward experience. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

December 27, 2021

Communication between myself and Service Advisor great. As usual Klaus was on point by giving me updated information. He is a Very professional Advisor who takes his job seriously and I appreciate that. More

by kenrickshirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Al Hendrickson Toyota responded

Klaus is one of the best in the business! Thank you so much for supporting Al Hendrickson Toyota and we will see you next time!

December 27, 2021

Service for the vehicle great but for customer service I give 0 Chris l very rude & unprofessional More

by TUNESHE13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Al Hendrickson Toyota responded

Though it's great to hear that you're pleased with the quality of our work, it's concerning that the treatment you received from our team did not reflect our high standards. I appreciate you bringing this to my attention, and this feedback will be addressed with the proper personnel. If you wish to elaborate, or if I can do anything to better this situation, please don't hesitate to contact me. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 27, 2021

They treat me very well and good care of my car thank you Al Toyota More

by rapmika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Al Hendrickson Toyota responded

It's our pleasure to assist you! Thank you for rating Al Hendrickson Toyota five stars.

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