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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,089 Reviews

7,089 Reviews of Al Hendrickson Toyota - Service Center

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December 22, 2021

Everything went well for the service of my vehicle. I got my Toyota CHR in a timely manner. More

by Jimmie Pierre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember his name
Dec 22, 2021 -

Al Hendrickson Toyota responded

Jimmie, thank you for taking the time to review us! Hearing that the Al Hendrickson Toyota team delivered such a seamless and efficient experience made our day. Safe travels, and we hope to see you back again down the road!

December 22, 2021

It feels like family and greatly appreciate all they do. Eric silcox and his team are the reason I continue to deal with this dealership More

by Cwgirlup8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric silcox and Klaus , Shedrick Anderson
Dec 22, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you are so confident in the Al Hendrickson Toyota team to get the job done. Drive safely, and we hope to see you back again down the road!

December 22, 2021

Klaus was absolutely the nicest & helpful person to assist me with servicing my car.. he was very welcoming and addressed my concern when I called so when I came in, it was a breeze. More

by daminbre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Al Hendrickson Toyota responded

Thank you for being so confident in Al Hendrickson Toyota and our business. We are thankful to have you as a customer, and we'll be sure to thank Klaus for ensuring your five-star standards were met. See you down the road!

December 22, 2021

Awesome service. Was advice of the long wait time snd I appreciated that. Awesome job More

by lewispaulj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson
Dec 23, 2021 -

Al Hendrickson Toyota responded

Feedback like yours means a lot to us! Thank you for the great review and we hope to see you at Al Hendrickson Toyota again next time!

December 22, 2021

Service was great, they took me without and appointment and my car was done within the estimate time frame provided More

by Ymelda luna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Al Hendrickson Toyota responded

Ymelda, thank you for the great review! We appreciate your support and are thrilled to hear that the Al Hendrickson Toyota team earned your five stars. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

December 22, 2021

The gentleman was very professional found the problem and repaired it. Thank you I will use you again More

by ROERIVERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan kendra
Dec 23, 2021 -

Al Hendrickson Toyota responded

We're so pleased to hear that your concerns were addressed and repaired. Thank you for choosing Al Hendrickson Toyota to assist with your service needs!

December 22, 2021

It was my first time hereOne of the manadger Luis was It was my first time here One of the manadger Luis was extremely professional and helpful and helped me out Personally took me to the service area More

by Robert Nagy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmine Armano
Dec 23, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review, Robert! We appreciate your business and are happy to hear that you had such a successful service experience working with Luis, Carmine, and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

December 22, 2021

Svc was ok but could be better. Keep more items in stock to make sure your customers don’t have to wait all day for particular services or have to make return trips. And provide some type of compensation or More

by BEE8TEE5DEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan
Jan 06, 2022 -

Al Hendrickson Toyota responded

It is never our intention to cause an inconvenience and I am sorry if the process took longer than anticipated. I will discuss these concerns with my team so we can work towards improving. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 22, 2021

Poor quality control as far as making sure that car under service all the work is done properly. More

by DOUBLE_ANGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Al Hendrickson Toyota responded

We want guests to be confident in our services so it was hard to see this feedback. I sincerely apologize for leaving the wrong impression and I would be more than willing to talk if you'd like to discuss this further. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 22, 2021

Had a great experience from the sale to the service. We have had great help from Scott and his team. We look forward to any further business and couldn’t be happier. Thanks again. More

by Jeffrey N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott, Klaus
Dec 23, 2021 -

Al Hendrickson Toyota responded

Jeffrey, thank you for the great review! We appreciate your support and are happy to hear that Scott and the team went the extra mile to assist with your vehicle. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

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