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Al Hendrickson Toyota - Service Center
Coconut Creek, FL
7,079 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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7,079 Reviews of Al Hendrickson Toyota - Service Center
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December 11, 2021
I was trying to give this dealership business but the service advisor was not willing to help me with quotes for specific tires I wanted. I was told I needed to see the parts dept for this. I felt scold service advisor was not willing to help me with quotes for specific tires I wanted. I was told I needed to see the parts dept for this. I felt scolded for going there & was passed back to Jared. He presented me with a quote for tires he had available. He said that the tires included free rotation for the life of the tire. However I did not see this verbiage anywhere on the quote so not sure if he’s telling the truth. More
by EKK008
Verified CustomerEmployees Worked With
December 10, 2021
Chris Laporte is the best in providing efficient customer service. Associates are engaging with customers service. Associates are engaging with customers More
by JASSIE_MAXM
Employees Worked With
December 10, 2021
You did a job and I appreciate all you did. I would recommend my friends to you. recommend my friends to you. More
by emd244
Employees Worked With
December 10, 2021
Arrived Thursday morning at 7am without an appointment. Jarrett Elder took care of me right away. He was pleasant and very professional. It was a good dealership visit. My new Tacoma was serviced and I was Jarrett Elder took care of me right away. He was pleasant and very professional. It was a good dealership visit. My new Tacoma was serviced and I was out in one hour. Good job!!! More
by Randy
Employees Worked With
December 10, 2021
I think They make me do things that my car doesn't need to do and make me spend more money . And some of the things i don't have proof was made to the car. to do and make me spend more money . And some of the things i don't have proof was made to the car. More
by COICOUESTATES
Employees Worked With
December 10, 2021
The work done was fine and included with my new car purchase. I had to wait for well over 6 hours for an oil change and tire rotation when I was told 2- 3 because my Service advisor neglected to call m purchase. I had to wait for well over 6 hours for an oil change and tire rotation when I was told 2- 3 because my Service advisor neglected to call me then made me wait longer when I just showed up to check the status because he assumed he knew who I was instead of actually communicating with me. He was trying to multitask with multiple clients and none of us were taken care of. My car was sitting in a back lot ready for who knows how long at that point.. Maybe I'll try this one again with a different advisor and see if they improve. Also, I was going to let it go but the multiple emails and texts to complete a survey got to me. Sometimes, accept that silence is kindness More
by NSTROKIN
Employees Worked With
don't see his name, haitian gentleman
December 10, 2021
I’m very satisfied with the service since for me the good maintenance of the car is very important Thanks you!! maintenance of the car is very important Thanks you!! More
by jolubri65
Employees Worked With
