Al Hendrickson Toyota - Service Center

The service desk everyone is more interested in playing on their phones then talknto the guests and see what they need I waited 20 min before someone asked me if I was being helped on their phones then talknto the guests and see what they need I waited 20 min before someone asked me if I was being helped More

Great customer service, very professional , friendly and helpful staff. Highly recommend this dealership! Thank you helpful staff. Highly recommend this dealership! Thank you More

Awesomeness..no word to describe...henry my adviser .i really miss be there....great team alhendridon Toyota really miss be there....great team alhendridon Toyota More

Need to train your employees on better customer service. When I approached one one of the service techs to ask where was Oscar his response was as if I was a nuisance. When I went to the cashier to pay my When I approached one one of the service techs to ask where was Oscar his response was as if I was a nuisance. When I went to the cashier to pay my invoice she was on a personal phone and never acknowledged me as a consumer. Looking to get service at another Toyota dealership in the future. More

Your service advisor was very pleasant.I was very disappointed… I was told I needed battery because it was no good, but I had it tested and it was a good battery.I have the paper to prove it. I plan disappointed… I was told I needed battery because it was no good, but I had it tested and it was a good battery.I have the paper to prove it. I plan to write Toyota Co!! They told me last year I needed wipers and I am still using them of course they said nothing about the wipers this year. Very sad!! More

Chris L. Has been servicing my family for along time and it is always a pleasure working with him it is always a pleasure working with him More

I brought my car to the dealership to change the oil and filter, and when I came back to receive my car, the car door on the driver's side did not open. I spoke to the manger and he told me we are not respo filter, and when I came back to receive my car, the car door on the driver's side did not open. I spoke to the manger and he told me we are not responsible for this fault More

They did a good job getting me through the door, but the salesman was not truthful about the perks he said the car came with. He promised the maintenance would be free under 70,000 miles, when all in all it salesman was not truthful about the perks he said the car came with. He promised the maintenance would be free under 70,000 miles, when all in all it was just maintenance under 70,000. The rest of the staff was good, and the finances department did all they could for me. More

Parts counter service rep was excellent, lined me up with Klaus Cobb who provided stellar service, advice and follow up, truly professional and helpful, Brian Klaus Cobb who provided stellar service, advice and follow up, truly professional and helpful, Brian More

Brought my Rav for 40K service on Tuesday afternoon. Had no appointment but called and they fit me in. I was in and out within the hour. Thank you AH, Klaus and Team no appointment but called and they fit me in. I was in and out within the hour. Thank you AH, Klaus and Team More