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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,192 Reviews
Call Service Center (954) 448-7257

7,192 Reviews of Al Hendrickson Toyota - Service Center

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December 19, 2021

Brought in my car for service. The customer service was great. My service appt. was less than 2 hours just as my service rep. said. Carmilo even called to let me know my vehicle was ready. More

by YDTBLESSED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmilo
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Dec 20, 2021 -

Al Hendrickson Toyota responded

We are thrilled that you and your vehicle were so well taken care of! Thank you for choosing Al Hendrickson Toyota and for sharing your kind words about Carmilo. We look forward to your next visit!

December 19, 2021

Great service very very short wait time would always recommend them to family and friends More

by RPONE43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2021 -

Al Hendrickson Toyota responded

It means a lot that you would recommend our work to friends and family! Thank you for choosing Al Hendrickson Toyota and for sharing your terrific review. We look forward to seeing you next time!

December 18, 2021

It’s old , crowded and not well managed. Mostly the appointment makers are at fault. What a difference at Wesley chapel, More

by Kar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Leporte
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2022 -

Al Hendrickson Toyota responded

This is certainly not the feedback we hope to receive from our guests, and I'm sorry to hear you're disappointed in your service experience. I want to assure you that providing efficient and organized service is always a priority, and it's tough to hear that we aren't hitting the mark. I will discuss this input with my team so we can strategize what more we can do to keep things in order. If there is anything more you wish to share that will assist us in making improvements to our practices, please don't hesitate to contact me. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 18, 2021

I like this Dealership because the people are nice and they respect me and they help me with my problems. More

by JESULASTLOUIS6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald
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Dec 20, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

December 18, 2021

I am very disappointed with Toyota, they fell on 3 different Service occasions back to back, i hope it get better next time. More

by gogobless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Laporte
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Jan 05, 2022 -

Al Hendrickson Toyota responded

It's hard to hear that we've let you down on more than one occasion. Our team is always looking to make improvements so we can deliver the best possible experience for our guests, so I would be grateful for more details about your visits. Please consider giving me a call so we discuss these experiences and I can address your concerns. I won't be able to locate your contact information based on your username. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 18, 2021

Fantastic customer care service, everyone is always friendly and very helpful. I have been coming to Al Hendrickson for about twenty years and have always received great auto care. In addition my fam More

by LADYSHERIFF7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2021 -

Al Hendrickson Toyota responded

We can hardly put our gratitude into words for your sincere commitment to the Al Hendrickson Toyota service team! It's our pleasure to keep your vehicles in prime condition and provide you with all the information you need. Many thanks to you and your family from all of us here, and we hope we'll have the chance to work together again soon!

December 18, 2021

The staff is very nice and helpful, good service and well knowledge, will recommend friends! More

by WINNIE.YU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2021 -

Al Hendrickson Toyota responded

Winnie, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

December 18, 2021

They are very professional, courteous and knowledgeable staff at this location and I appreciate the quality of work they perform. More

by CLAUDEENWILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
4.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
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Dec 20, 2021 -

Al Hendrickson Toyota responded

Thank you for sharing your terrific review of our team! We are proud to have earned your business here at Al Hendrickson Toyota and we are looking forward to the next opportunity to assist you. Have a wonderful day!

December 18, 2021

Excellent, thorough and reliable service with friendly and professional agents. Work is always completed in a timely manner. I have had a rewarding twenty year relationship with Al Hendrickson Toyota. Kee More

by Cbeck
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2021 -

Cbeck responded

Thank you.

Dec 20, 2021 -

Al Hendrickson Toyota responded

Your feedback means a lot to us. Thank you for the wonderful review and we will certainly pass along your kudos to the rest of the Al Hendrickson Toyota service team. Safe travels!

December 18, 2021

Oscar got me in and out in under an hour on a very busy Friday. Great service advisor! More

by BZZ712
Customer Service
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Oscar and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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