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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,192 Reviews

7,192 Reviews of Al Hendrickson Toyota - Service Center

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December 12, 2021

Excellent service, I will recommend others to your dealership. Thanks again… Bye for now . Best regards More

by WILLHUE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review, Will! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

December 12, 2021

I had an appointment with Henry at 2pm. Upon getting there he was not around. I waited at least 1/2 hr, when mr Armando came to the rescue and took care of the paperwork and my car. He said that since More

by GAILPHILLIPS1850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Al Hendrickson Toyota responded

Gail, thank you for sharing about your recent visit. I apologize for the delays you experienced and for the lack of communication on our part. We greatly value the time that you lend to us to take care of your service needs, and I'm sorry we didn't make more of an effort to show that to you. I will discuss this input internally to ensure we're doing all we can to keep our guests informed. If there's anything more we could've done to improve your overall experience with us, don't hesitate to contact me so we can discuss it. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 12, 2021

I just want to thank you guys for the service that you provide for my new Toyota 4Runner. Now my truck running like a beast. More

by CORVNATION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with the Al Hendrickson Toyota team. Drive safely in your Toyota 4Runner, and we hope to see you back again down the road!

December 12, 2021

Great job, reps in all areas, great people skills. Big up to the Bods Leo. More

by UDELAPEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Butterfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Al Hendrickson Toyota responded

It's great to hear that the Al Hendrickson Toyota team was so helpful. We appreciate your business.

Dec 13, 2021 -

UDELAPEN responded

Great

December 12, 2021

Awesome customer service from the team. Had a delay on the turnpike due an accident on the road n Oscar still sorted my car out. Reassured all is well and be safe on the road. Bought the car there and sa More

by TANISHA.TULLOCH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino, Val
Dec 13, 2021 -

Al Hendrickson Toyota responded

Hi Tanisha - We are happy we could help! Thank you for stopping by to share your feedback about Oscar, Dino, Val, and Fernando. We appreciate your business and we hope to see you again at Al Hendrickson Toyota!

December 11, 2021

It was very pleasant ,good welcoming ,good service, even the cortesy service was excellent. We will do business with you any time thank you all. More

by goyo.yayi.colon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

December 11, 2021

Went to service dept. Have leased car 1 yr and 3200 miles. Jeffrey took care of helping with the service and he was very accommodating and smiles😀. Oil chg and tire rotate extremely quick. More

by LUISMARIODJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Dec 13, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review, Luis! We appreciate your support and are thrilled to hear that Jeffrey went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back at Al Hendrickson Toyota next time!

December 11, 2021

Always a smooth experience when I take my car in for service, highly recommend them! More

by EMARTINEZM288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you are so confident in the Al Hendrickson Toyota team to get the job done. Drive safely, and we hope to see you back!

December 11, 2021

Excelente servicio recomendado , cumple. Con las garantías que están en el contrato , se demora un poco en los tiempos pero en general excelente More

by ANDREASOLARTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 13, 2021 -

Al Hendrickson Toyota responded

Andrea, gracias por la reseña! Nos da mucho gusto oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos su comentario y esperamos volver a verle en el futuro!

December 11, 2021

Klaus explained everything to me without over doing the information that was most important to me. For example, he didn't say you need to repair the whole car. He told me what I needed to do to keep my car More

by NAHOMIE248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Dec 13, 2021 -

Al Hendrickson Toyota responded

Thank you for the glowing review! We appreciate the kind feedback about Klaus and are thrilled to hear that he went the extra mile to assist with your vehicle. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

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