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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,053 Reviews

7,053 Reviews of Al Hendrickson Toyota - Service Center

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November 27, 2021

I think it’s a good dealership so anybody can go get a good service More

by BRUCELEEPOLYNICE85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Nov 29, 2021 -

Al Hendrickson Toyota responded

We appreciate your business here at Al Hendrickson Toyota and this wonderful review.

Nov 29, 2021 -

BRUCELEEPOLYNICE85 responded

I think it’s a good dealership so everybody can go on

November 27, 2021

I dropped off my car for a service covered by Toyota Care. My regular service advisor was off that day, but Evan was very helpful and diligent. He kept me informed by text message and let me know when t More

by german_afanador
Recommend Dealer
Yes
Employees Worked With
Evan
Nov 29, 2021 -

Al Hendrickson Toyota responded

It's great to hear that Evan made your recent service visit a positive one. Thank you for sharing this feedback so that others will know what it's like to be a guest at Al Hendrickson Toyota! We look forward to our continued relationship.

November 27, 2021

Wasn't overly busy so everything seemed to go well. Chris did a good job communicating any additional needs and worked with us without any issues. More

by Jow316
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Al Hendrickson Toyota responded

We're glad your service visit went over without a hitch. From everyone here at Al Hendrickson Toyota, thank you for the excellent review! We hope to see you again.

November 27, 2021

Jennifer always makes my experience incredible and I will see her every time I need assistance More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer 5 stars , Dexter Marshall
Nov 29, 2021 -

Al Hendrickson Toyota responded

We appreciate you giving Jennifer a wonderful shoutout, Shannon! Thanks for choosing Al Hendrickson Toyota and we look forward to assisting with your service needs next time. Take care!

November 27, 2021

Excelente servicio, son muy rápidos en la atención , agradezco sobre todo la atención de Óscar vizcarra More

by ISIDROUSA.IPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Al Hendrickson Toyota responded

Gracias por la reseña, Isidro! Es fantástico oír que Óscar le ayudo con su vehículo. Le deseamos muchas millas felices y esperamos volver a verle en Al Hendrickson Toyota!

November 27, 2021

Al Hendrickson service department has always been a smooth experience and would recommend them to anyone. More

by KYMBIEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Al Hendrickson Toyota responded

Thank you for sharing this feedback about our service department! We are lucky to have you as a customer and appreciate your recommendation. Safe driving from our Al Hendrickson Toyota team!

November 27, 2021

Friendly competent staff and quick service. We’re on our 4th Toyota from Al Hendrickson More

by esj1938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your continued support and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back next time!

November 27, 2021

Al Hendrickson Toyota is the best dealership The service was great they was very patient and helpful More

by MILOUPHILIPPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Al Hendrickson Toyota responded

Hearing you'd consider Al Hendrickson Toyota the best truly makes our day! Thank you for the positive feedback and for trusting us with your auto needs - we'll be here if you need us down the road!

November 27, 2021

Service waiting area is not that great. Not sure what else to say so I won’t say more. More

by VIDITAMTMAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devon
Dec 20, 2021 -

Al Hendrickson Toyota responded

Thank you for providing us with some constructive feedback. Having a comfortable area for our guests to wait while we complete their service is very important, and it's disappointing to hear we've let you down. Our team will discuss this input and see what we can do to improve our waiting area, but we would love to hear from you as well. If you're willing, reach out to me directly if you have some suggestions you can share. Kindly, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 27, 2021

Service was great except for the wait. Promised in 2 hours but it 4 hours. I understand it was a holiday weekend More

by JUSJOAN40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Al Hendrickson Toyota responded

Thank you for your patience and this feedback. We apologize for the delay. I hope you enjoyed your Thanksgiving and that we get the chance to deliver a five-star experience next time. Gary Cann - Vice President Parts and Service - (954) 972-1100

Dec 21, 2021 -

JUSJOAN40 responded

That you for your concern and response. The car is running great.

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