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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,053 Reviews
Call Service Center (954) 448-7257

7,053 Reviews of Al Hendrickson Toyota - Service Center

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November 24, 2021

I am dealing with this dealership since 2008. Everyone treat nice and respect. Service dept, with service of my car had bad experience few times, now on after service i always double check their work. More

by Desmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2021 -

Al Hendrickson Toyota responded

Desmond, we appreciate your confidence in our work! Thank you for trusting our team to take care of your vehicle. We're glad that our team was respectful and kind. --The Al Hendrickson Toyota Team

November 24, 2021

The service was done well at good allotted time with speed and efficiency with little or no waiting. More

by Mary Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2021 -

Al Hendrickson Toyota responded

Mary, thank you for the glowing feedback! We are thrilled to hear that you had such a seamless service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

November 24, 2021

When I visit and I get the feeling of being part of a family. The staff is always helpful and polite. More

by sttekcirsnikwadg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wilnord Charles
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Nov 24, 2021 -

Al Hendrickson Toyota responded

We appreciate the great review and are pleased that you felt so comfortable here at Al Hendrickson Toyota with our team.

November 24, 2021

Was quick received for an appointment at 4:45pm and my car was ready at 5:30pm. Really impressed. More

by coquirosa
Recommend Dealer
Yes
Employees Worked With
Carmelo
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Nov 29, 2021 -

Al Hendrickson Toyota responded

It's wonderful to hear we impressed you with our efficient service! We appreciate your kind review, and we hope you'll continue to rely on Al Hendrickson Toyota for all of your automotive needs!

November 24, 2021

Awesome service Al Hendrickson Toyota is the best,great salesman’s and great deals.Thank you More

by RayRay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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Nov 27, 2021 -

Al Hendrickson Toyota responded

Thank you for this supportive review! The Al Hendrickson Toyota team is always happy to take excellent care of you, and we look forward to our next chance to do so!

November 24, 2021

Great service on time always ready went you need them over all great service thank you guys More

by catmar27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
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Nov 29, 2021 -

Al Hendrickson Toyota responded

It means a great deal that you rely on Al Hendrickson Toyota for efficient service, and we're so glad to hear that we're delivering! Many thanks for supporting our business with a 5 star rating, and we wish you safe travels until we see you next!

November 24, 2021

Love Jarrett. Customer service and communication is top notch. Respectful of my time. Good experience More

by queensgirl57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

Al Hendrickson Toyota responded

Providing our guests with excellent customer service and clear communication is always the goal, and it's fantastic to hear that Jarrett is hitting the mark. Your positive feedback means so much to the Al Hendrickson Toyota team, and we look forward to working with you again next time you stop by!

November 24, 2021

The service is very courteous and helpful at the dealership I am very grateful for you guys doing good service thank you More

by CRUZ91516
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Nov 29, 2021 -

Al Hendrickson Toyota responded

We're grateful that you've shared your experience with Al Hendrickson Toyota! We're always happy to lend a hand with your service needs, and we'll gladly be here whenever you need us next!

November 24, 2021

I already explained what happened to me In start I just I already explained what happened to me In start I just requested for problems but they didn’t say nothing I know front tire no and need alignment More

by YASMINBANO3
Recommend Dealer
No
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Diaz
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Dec 20, 2021 -

Al Hendrickson Toyota responded

I am disappointed to hear this feedback and apologize for what sounds like a frustrating experience. We certainly expect more for our guests than what you have described so I will discuss your feedback with the team to ensure your concerns are properly addressed. In the meantime, I would be grateful to step in and see what I can do to improve your experience. I won't be able to find your phone number from this review, so please give me a call at your earliest convenience. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 24, 2021

Great service! Always friendly staff. Long time customer. I Took my Camry for a 20k maintenance and a engine light on and I was out in about an hour. They explained to me everything in detail. Thank you More

by JC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

Al Hendrickson Toyota responded

Ensuring that your vehicle is safe to drive is always our top priority at Al Hendrickson Toyota. We're glad we could get you confidently and swiftly back on the road, and we hope next time you require automotive care, you'll be back!

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