Back

Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,194 Reviews

7,194 Reviews of Al Hendrickson Toyota - Service Center

Sort by
December 09, 2021

I bought three cars from Al Henderson that was the best service. And yesterday service was no different More

by Frank Bianchini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Al Hendrickson Toyota responded

Frank, thank you for the great review! We appreciate your support and are thrilled to hear that you are so confident in the Al Hendrickson Toyota team to get the job done. Drive safely, and we hope to see you back!

December 09, 2021

Air Wick scented oil was very fast and efficient but the waiting room could be made better More

by ANNNANCY29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 05, 2022 -

Al Hendrickson Toyota responded

We appreciate your feedback based on your recent visit to Al Hendrickson Toyota. We want our guests to be as comfortable as possible while waiting for service to be completed, so we will strategize what more we can do to accommodate our guests moving forward. We thank you for your business, and we hope we'll see you back next time you require maintenance!

December 09, 2021

Excelente service fast an easy check in Very Excelente service fast an easy check in Very professional team Well equipped facility for customers convenience More

by AMYACH66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

It was a pleasure dealing with Mr. Jarrett Elder, as always. He thought there was an issue with my car after it was serviced and as a result, he drove the car to see if the issue would correct itself an More

by ENDEAVORCOLEM1
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Al Hendrickson Toyota responded

You can always rely on our team to go above and beyond to ensure your vehicle is in prime shape. Jarrett will be delighted to hear your kind words about his thorough care as well. Many thanks for your confidence in Al Hendrickson Toyota, and we hope you'll return next time you need service!

December 09, 2021

Me gusta por que siempre están disponibles y muy amables muy serviciales con todo lo que necesito More

by Francisco jarquin
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 10, 2021 -

Al Hendrickson Toyota responded

Nos alegra que nuestro equipo le haya cuidado muy bien, Francisco! Gracias por recomendar a Al Hendrickson Toyota y por darnos sus cinco estrellas - veremos por la próxima!

December 09, 2021

I was help with my flat tire as fast as they can possibly help me. Even though it was a busy day for them they did what they could as fast as they can More

by Martine1280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Martine1280 responded

Thank you all

Dec 09, 2021 -

Al Hendrickson Toyota responded

It was our pleasure to assist you with your tire replacement. Thank you for choosing Al Hendrickson Toyota and we wish you many safe and happy miles. Take care!

December 09, 2021

Mr.Colon has been taking care of me for a couple of years now and through 3 different cars at this dealership. He is great. I think management needs an upgrade. Since Al Sr handed over the reins to Al Jr., t More

by Christopher.Lazaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Colon
Jan 05, 2022 -

Al Hendrickson Toyota responded

Thanks so much for trusting the Al Hendrickson Toyota team to help keep your cars throughout the years running smoothly. We appreciate your business but are disappointed that you felt we've recently let you down. Your feedback is valuable to us, and we will pass it along to our team. If there are any further comments you have about how we can improve, please give us a call. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 09, 2021

It’s a good dealership but one thing that the another company have it that you not, there’s no car wash free when the service is done! More

by BETONEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Al Hendrickson Toyota responded

Thanks for the review, but I'm sorry that you're frustrated that there's no courtesy wash. I will pass along this feedback to our team. See you when you need us next! Gary Cann - Vice President Parts and Service - (954) 972-1100

December 08, 2021

Thank you so much ... arrived on time. Regular service... maintenance... left in reasonable time... thank you Jerrett More

by Suzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Al Hendrickson Toyota responded

We are proud to have earned your business here at Al Hendrickson Toyota, Suzie! Your review means a lot and we hope to see you again next time. Drive safely!

December 08, 2021

The service desk everyone is more interested in playing on their phones then talknto the guests and see what they need I waited 20 min before someone asked me if I was being helped More

by JRSUNCHI77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar Vizcarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Al Hendrickson Toyota responded

This does not sound like the level of attentiveness that we expect from our team. I apologize for the unnecessary delay that occurred during your visit. I will speak with my team about this feedback and reiterate how important it is to ensure our guests have been helped in a timely fashion. If there is anything more you wish to share, please reach out. We hope to continue assisting you with all your future service needs. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

...
404
...