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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,308 Reviews
Call Service Center (954) 448-7257

7,308 Reviews of Al Hendrickson Toyota - Service Center

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December 16, 2021

My service advisor always very pleasant always explains everything that is going to get done More

by MARTHAGUT53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2021 -

Al Hendrickson Toyota responded

Thank you for trusting the service team to take care of your vehicle and to keep you informed. We appreciate your business here at Al Hendrickson Toyota!

December 16, 2021

The service is beyond slow. they overbook or take walk in's before people with appointments More

by DEUTSCHSB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Gary Cann
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Jan 05, 2022 -

Al Hendrickson Toyota responded

I'm sorry to hear that you aren't satisfied with the speed of your service. We sincerely appreciate when our guests make an appointment and do all we can to provide an efficient visit. We do make an effort to accommodate guests without an appointment as well, so we can do our part in keeping folks safely on the road. I will share this feedback with our team to ensure we're prioritizing those who took the time to book with us. If there is anything further we could've done to elevate your experience, please don't hesitate to reach out. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 16, 2021

great services and low time to waiting , Profesional staff and faster attended, the room services its good More

by DIEGOCUERVO083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2021 -

Al Hendrickson Toyota responded

It's fantastic to hear that our efficient and professional care earned us this high rating from you, Diego! We hope you continue to rely on Al Hendrickson Toyota for all your automotive needs in the future, and we'll be ready to lend a hand whenever you need it!

December 16, 2021

Jefreey is very nice. Good service. Nice staff. It was really busy yesterday. I really recommend this place More

by BARBARITAMGUZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefreey
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Dec 16, 2021 -

Al Hendrickson Toyota responded

Thanks for the wonderful feedback! We're pleased to hear Jeffrey was able to assist you so well during your visit. Please let us know if there is anything else we can help you with. Take care! - Al Hendrickson Toyota

December 16, 2021

Jennifer was kind and professional ensuring my needs were met. she also helped me with an additional concern . More

by pmdom5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JENNIFER
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Dec 16, 2021 -

Al Hendrickson Toyota responded

We always love to see our team getting a shoutout. Thanks for sharing your kind words about Jennifer's professionalism and care. We are so glad Al Hendrickson Toyota could deliver a five-star service. Until next time!

December 16, 2021

Service writer Chris Laporte is always a pleasure to work with. Al Hendrickson Toyota is lucky to have him. More

by jeffro3d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2021 -

Al Hendrickson Toyota responded

We feel very fortunate to have Chris on our team, and we're so glad you enjoy working with him. Thank you for taking the time to provide the Al Hendrickson Toyota team with some positive feedback, and until we see you next, drive safely!

December 16, 2021

As a 30 yr customer of Al Hendrickson Toyota, I was disappointed w the service dept & don’t know that I will continue as a customer, despite my long history w the dealer (& in spite of the fabulous shu More

by JGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus Cobb, Service Dept: 5 stars!
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Jan 05, 2022 -

Al Hendrickson Toyota responded

We really appreciate your continued business and I am sorry to hear that your recent service fell short of our high standards. If you would be willing to speak with me directly, our team would be grateful for another opportunity to assist you and give you a five-star experience. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 16, 2021

Evan Kendra, service consultant exhibits a very caring and compassionate manners in helping to resolve my car's issues. It is a blessing to do business with Evan . Thanks so much for your professional ser More

by VGIULIANI735
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Kendra - 5 stars
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Dec 17, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such an outstanding service experience working with Evan and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

December 16, 2021

Excellent service. The service technicians are very knowledgeable and courteous. This is my second car, I have bought from Al Hendricks Toyota and service with them. I would recommend them to my friend More

by sircliff1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2021 -

Al Hendrickson Toyota responded

The Al Hendrickson Toyota team has a passion for assisting our customers and it sounds like we really hit the mark! Thank you for the kudos and we look forward to seeing you again down the road. Safe travels!

December 16, 2021

My agent of service is the the best guide for my manteince, her suggestions always are rigth More

by cdmncesar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer burton
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Dec 17, 2021 -

Al Hendrickson Toyota responded

Thank you for the great feedback! We appreciate your support and are glad to hear that you had such a seamless service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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