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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,207 Reviews

7,207 Reviews of Al Hendrickson Toyota - Service Center

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December 02, 2021

Customer service is excellent! Helpful and patient staff. Clean facility. My first time and I am impressed. More

by THE4CLUMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Al Hendrickson Toyota responded

Excellent customer service is our foremost priority, so thanks for giving it a shout-out! Take care, from the whole Al Hendrickson Toyota team - we hope to see you again!

December 02, 2021

No puse las 5 estrellas porque reporte goteo del sunroof cuando llueve y me dijeron que eso era normal, he preguntado a amigos si les pasa eso y me han dicho que no, ahora no sé que veracidad hay en lo que More

by COYOQUE17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Al Hendrickson Toyota responded

Gracias por su comentario. Lamentamos oír de la inconveniencia con su sunroof, y quiero abordar estas preocupaciones directamente para que pueda ayudar en cualquier manera posible. Por favor comunicarse conmigo cuando el tiempo lo permita - no puedo encontrar sus detalles de contacto. Gracias, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 02, 2021

Very good with first time buyer like myself. Quick service, friendly staff, efficient service,comfortable. More

by MARGARETHARVEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Al Hendrickson Toyota responded

Hi Margaret - We are proud to receive your glowing feedback! Thank you for giving Al Hendrickson Toyota your business, we hope to work with you again down the road.

December 02, 2021

I feel good to do my services with you that's why I continue to do it and I will. More

by SANDERSRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
Dec 03, 2021 -

Al Hendrickson Toyota responded

Thanks for the wonderful feedback! Your confidence in the Al Hendrickson Toyota team to get the job done means a lot. Have a great day!

December 02, 2021

Excelente atención , great service, niece people, clean place, waiting time reasonable, and I like this place. More

by GBUITRAGO0
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Al Hendrickson Toyota responded

This review warmed our heart! Thanks for reflecting on your experience with Al Hendrickson Toyota - we're so glad to have you as a client! See you next time!

December 02, 2021

Lleve mi carro a mantenimiento y no lo hicieron me lo devolvieron como lo lleve More

by ISABEL.AP08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No recuerdo el nombre
Dec 20, 2021 -

Al Hendrickson Toyota responded

Isabel, queremos lo mejor para nuestros clientes y es muy decepcionante oír que este no se reflejo en su tiempo trabajando con nosotros. Agradecería la oportunidad de hablar con usted para ver si hay algo que pueda hacer para mejorar su visita. Si está dispuesto, por favor llámame para discutir. Gracias, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

December 02, 2021

Jennifer got me in and out in a timely manner and I didn’t even have an appointment. I came in with an emergency and it was handled like clock work. More

by DadofTwins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Dec 02, 2021 -

Al Hendrickson Toyota responded

We're so glad you turned to the Al Hendrickson Toyota team to assist you with your service emergency! We'll always do all we can to get you safely and swiftly back on the road, and we're so pleased we succeeded. Many thanks for your confidence in our dealership, and we wish you safe travels until we see you next!

December 02, 2021

Excellent customer service reps. Acceptable waiting time. Relaxing waiting room and lovely snacks! Car clean upon leaving. More

by susanzimbler1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

susanzimbler1945 responded

Thanx for including me.

Dec 03, 2021 -

Al Hendrickson Toyota responded

Susan, we are so happy to hear that your recent service experience was so positive and successful! Thank you for trusting Al Hendrickson Toyota with your business, we hope to work with you again down the road.

December 02, 2021

great service at dealership excellent service Jarret is a good and honest service 'that helped me fix the car More

by frankdwoolcott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Al Hendrickson Toyota responded

It makes us happy that Jarret was helpful in fixing your vehicle. Thank you for trusting the Al Hendrickson Toyota team to take care of you.

December 02, 2021

I like to go to there for car services because they get the job done and the person that always help me is Klaus. He’s very professional, he knows what he’s doing and give me discount when there is a coup More

by Neilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Dec 03, 2021 -

Al Hendrickson Toyota responded

We love hearing that you can rely on Klaus for exceptional customer service and high-quality automotive care, Neilla! All of us at Al Hendrickson Toyota feel fortunate to have such loyal customers like you, and we look forward to our next chance to work together!

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