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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,047 Reviews

7,047 Reviews of Al Hendrickson Toyota - Service Center

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November 16, 2021

Excellent fast service. Advisor Anthony Colon very knowledgeable and professional. He also obeys the covit guidelines More

by SKATZ94454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Colon
Nov 17, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Anthony and the team. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

November 16, 2021

Very pleased with Service Department!Jarrett Elder is a Very pleased with Service Department! Jarrett Elder is a pleasure to deal with. Service is prompt, employees are friendly and polite and I will cont More

by MARCYGAIDRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us, Marcy! We appreciate your business and are happy to hear that you had such a successful service experience working with Jarrett and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

November 16, 2021

Chris K Service person in your company,he always takes the time To talk to me and tell me anything that I need to know about my car he deserves 10 starts for the best customer service More

by LUZ_BECKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us, and shout out Chris! We appreciate your business and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back next time!

November 15, 2021

Very friendly, the service is quick, washed my car for me and never any issues. More

by AUDREY.DEMOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Zuckerman
Nov 16, 2021 -

Al Hendrickson Toyota responded

We're glad your recent service left nothing to be desired, Audrey! Thank you for the outstanding feedback, and come back to Al Hendrickson Toyota for your future maintenance needs!

November 15, 2021

Have always been pleased and recommended it to many people one person recently leased a car from you More

by HAYMESR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Al Hendrickson Toyota responded

It means a lot to hear that we earned your recommendation. Thank you so much for trusting your business with our Al Hendrickson Toyota team! We wish you safe driving.

November 15, 2021

Chris K at the service department is amazing!!! Pedro/Peter one of the mechanics was amazing to work with, can’t thank you enough for all your hard work!! More

by mzjazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro/Peter mechanic
Nov 16, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are thrilled to hear that Chris, Pedro, and the team went the extra mile to assist with your vehicle. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

November 15, 2021

It was a great experience wick and easy I would recommend any to your dealer ship More

by FRANCISBRIGHTY1971
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Al Hendrickson Toyota responded

Thank you for the glowing feedback and recommendation, Francis - the entire Al Hendrickson Toyota team appreciates your business and support! Till next time!

November 14, 2021

I am satisfied for the service and with Evan, does a excellent customer help keep More

by Vernise Delva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
Nov 15, 2021 -

Al Hendrickson Toyota responded

Vernise - Thank you for sharing this feedback about Evan and our Al Hendrickson Toyota team! We are lucky to have you as a customer.

November 14, 2021

Terrible 3 hrs and 45 minutes for a oil change and tire rotation never again More

by kncarroll
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
No name very poor
Dec 20, 2021 -

Al Hendrickson Toyota responded

I'm sorry your oil change took longer than anticipated. We do our best to provide timely care, and I will be sure to pass this feedback on so we can work to improve. If you'd like to discuss this, I'd also be glad to take your call. I hope we get another chance to impress you in the future. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 14, 2021

I am put my car is not this time the last two times in the three years that I have the car from the first few months that I have the vehicle the voice on my Bluetooth does not work people cannot hear me I More

by ANNEGAMM9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Al Hendrickson Toyota responded

Hi Anne, I'm sorry to hear of the difficulties you're experiencing with your Bluetooth connection. I can imagine the frustration you're experiencing, and I would like to step in and assist you in getting this taken care of. Thank you for leaving your contact information, someone will be in touch with you soon. Kindly, Gary Cann - Vice President Parts and Service - (954) 972-1100

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