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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,207 Reviews

7,207 Reviews of Al Hendrickson Toyota - Service Center

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December 02, 2021

They always do there best to keep the customers happy. The work is always excellent. More

by VICTOR.SIMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review, Victor! We appreciate your support and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

December 02, 2021

Everybody wrote it as a team that what makes the Everybody wrote it as a team that what makes the difference thank you Al Hendrickson Toyota More

by JACKIEWT7432
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jennifer
Dec 03, 2021 -

Al Hendrickson Toyota responded

We're grateful to have earned your five stars. Thanks so much for being a great Al Hendrickson Toyota customer!

December 02, 2021

Great service and on time and very neat and very courteous to customer and very helpful More

by divemaster48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Al Hendrickson Toyota responded

Thank you for your kind words about our team! We are grateful to have you as a customer and we look forward to the next opportunity to assist you here at Al Hendrickson Toyota.

December 01, 2021

Everything fine with Jared taking care of me. Shuttle pickup over an hour past time More

by dietconsul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Al Hendrickson Toyota responded

Thank you for sharing your experience with us. It's excellent to hear that Jared provided you with satisfactory service, however, I apologize for the wait for the shuttle. We do our best to respect our guest's time and keep their visits efficient, so I will share this feedback with the proper personnel to ensure we're doing all we can. We're grateful for your business and your input at Al Hendrickson Toyota, and we hope we'll see you again next time you require service!

December 01, 2021

The service is poor. I reported that the car struggles to start. The issue was not correct as immediately after driving out and parked, I could not start. I had to get a jump start. Also, the switch on the d More

by CEC11037
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Mohi
Dec 20, 2021 -

Al Hendrickson Toyota responded

We always strive to do what's best for our customers, so I'm disappointed that your recent experience left you with a different impression. I am sorry to hear about the issues with your vehicle and know how frustrating it can be to encounter unexpected costs. Would you mind giving me a call at (954) 972-1100 so I can address your concerns directly and see if there is anything I can do to help? Thank you, Gary Cann - Vice President Parts and Service

December 01, 2021

I spend 3 hour to make a oil change and a tire rotation. Really? Time is gold More

by wong.maykel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Klaus Cobb
Dec 20, 2021 -

Al Hendrickson Toyota responded

We pride ourselves on timely and professional service and I want to apologize that you were kept waiting. I will certainly look into what could have caused this delay so we can avoid a situation like this for future guests. I would also appreciate the chance to make things right so please consider giving me a call when you have the chance. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 01, 2021

Great service, everyone very nice and friendly.I’m very Great service, everyone very nice and friendly. I’m very happy with the services t More

by Suzie Pierrelouis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Dec 01, 2021 -

Suzie Pierrelouis responded

Yes

Dec 02, 2021 -

Al Hendrickson Toyota responded

Suzie, thank you for the five stars! We are thrilled to hear that you had such an outstanding experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back next time!

December 01, 2021

Nice guys and the service was fast and great. I have two Corollas and they are great cars More

by MRKAT204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Al Hendrickson Toyota responded

We're pleased to hear that the Al Hendrickson Toyota team always takes great care of your two Corollas! Thanks for the excellent review.

December 01, 2021

Excelente servicio a a a a a a a a a a a a a a a a More

by DANIELTYLER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
1.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
Dec 02, 2021 -

Al Hendrickson Toyota responded

Gracias por la reseña! Apreciamos las cinco estrellas y esperamos trabajar con usted en Al Hendrickson Toyota la próxima vez!

December 01, 2021

Great service I was in and out in no time for oil change and tire rotation. More

by N/A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
Dec 02, 2021 -

Al Hendrickson Toyota responded

Thank you for the great feedback! We are thrilled to hear that the Al Hendrickson Toyota team delivered such an efficient service experience. Drive safely, and we hope to see you back!

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