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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,052 Reviews

7,052 Reviews of Al Hendrickson Toyota - Service Center

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November 09, 2021

Good custumer service.Never have any issues with my car.they always make sure the car is getting the service needed. More

by TEZO_TEZO75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Nov 11, 2021 -

Al Hendrickson Toyota responded

It's outstanding to hear that you know you can rely on our team for detailed and personalized care. We feel fortunate that you've chosen the Al Hendrickson Toyota team to assist you with your service needs, and we look forward to lending you a hand again in the future!

November 09, 2021

Always great fast service and very friendly and professional greatly appreciated thank you very much More

by lorvia84
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer
Nov 11, 2021 -

Al Hendrickson Toyota responded

Thank you for your continued business and your terrific review! We appreciate your business here at Al Hendrickson Toyota and we look forward to working with you again. Drive safely!

November 09, 2021

This place is BUSY. Longer than normal wait time for oil change however I did notice NOW HIRING posted hopefully once they are able to hire more staff they are able to get people out quicker. More

by missrose305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Nov 11, 2021 -

Al Hendrickson Toyota responded

Rose, we sincerely thank you for your patience while we completed your oil change. We are doing all we can to keep appointments efficient and keep the flow of service moving, and your understanding means a great deal to us. Thank you for allowing the Al Hendrickson Toyota team to assist you, and we'll be here whenever you need us next!

November 09, 2021

Everyone at the dealership service department was professional, polite and helpful. Didn't like calling the service department and getting someone at a call center who didn't have the info I needed More

by reh0401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to provide our team with valuable feedback. I am sorry if any questions went unanswered in regards to your service and we will use your comments to improve in the future. If there is anything else we can do for you, please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 09, 2021

Keep doing what you do best...great customer service with overall satisfaction, absolutely no complain👍👍👍🙏 More

by PARKEEVADNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Armano
Nov 11, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

November 09, 2021

The service here is always top notch. Jerrett was excellent. He went above and beyond, giving me tips on how to keep my car up to standard. Keep up the great work! More

by khadeejaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Al Hendrickson Toyota responded

Thank you for stopping by to share your kind words about our team! We are thrilled that you are a happy Al Hendrickson Toyota customer and we look forward to your next service visit. Have a wonderful day!

November 09, 2021

Chris is amazing and the rest of the team. Lots of work done and gave me a great price. More

by JMCNULTY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Al Hendrickson Toyota responded

Thanks for these kind words about Chris and the rest of our team. We're glad to have your confidence in our work here at Al Hendrickson Toyota.

November 09, 2021

I scheduled and took my car in forScheduled service. I scheduled and took my car in for Scheduled service. Great experience. They took good care of me More

by steveoden2
Recommend Dealer
Yes
Employees Worked With
Klais in service
Nov 11, 2021 -

Al Hendrickson Toyota responded

Steve, it was our pleasure to assist you! Thank you for choosing Al Hendrickson Toyota and for stopping by to share your experience. We hope to work with you again down the road!

November 09, 2021

I made the mistake of not mentioning that my tires have locking lug nuts for my tire rotation. I appreciate my advisor, Klaus, reaching out to me to locate the lug nut adapter in my car to get my mainten More

by ashrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Nov 11, 2021 -

Al Hendrickson Toyota responded

Thanks for sharing these kind words about Klaus! We strive to ensure that our customers are really well taken care of, so it sounds like Klaus helped us live up to that goal. Your business and great review are much appreciated.

November 09, 2021

Excelente service! Klaus did an amazing and clear job. Very professional and straightforward with me about my vehicle. More

by I.COLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Nov 09, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Klaus. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

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