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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,213 Reviews
Call Service Center (954) 448-7257

7,213 Reviews of Al Hendrickson Toyota - Service Center

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November 23, 2021

The Service Rep was Very Helpful & Made My Experience Worth The Money Spent! I am very please with the way my car drives now!!! More

by precious.lester
Recommend Dealer
Yes
Employees Worked With
Anthony Colon
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Nov 24, 2021 -

Al Hendrickson Toyota responded

Lester, thank you for the great review! We appreciate your support and are happy to hear that the Al Hendrickson Toyota team delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

November 22, 2021

I am very happy with this dealership. Klaus is great. He is very helpful and honest. More

by Thai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus
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Nov 22, 2021 -

Al Hendrickson Toyota responded

Thanks for this great review of Al Hendrickson Toyota! We appreciate your kind words about Klaus. See you again next time!

November 22, 2021

Between customer service and service I give the Place a 0! I took my Handicap Van for service and all I got was excuses for the bad service and the sad part is they made it worse! More

by LUISMAYA45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2021 -

Al Hendrickson Toyota responded

I am sorry to read this feedback. We strive to deliver top-notch service, and it is concerning to hear that my team missed the mark. I would appreciate the chance to speak with you to see if there is anything more I can do to help make things right. If you are willing to discuss this further, please give me a call at your earliest convenience. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 22, 2021

Yes I love my Al Hendrickson I was receptionist there back in 2005 love the service guy Jared the best Elder More

by JKATHLEENNELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Al Hendrickson Toyota responded

Thanks for the great review!

November 22, 2021

I didn’t make an appt but when I drop my car off I walked up to rep Chris! He was not pleasant and was eating in my face. Customer service could be better. Also, when he called to tell me to p ik yo car he d More

by onerva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2021 -

Al Hendrickson Toyota responded

I am very sorry that you left feeling disappointed. We expect thorough service and attentive customer care for our guests and it is concerning that we missed the mark this time. If you would be willing to give us another opportunity, we would be grateful to assist you and give you a five-star experience. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 21, 2021

Always feel like Al Hendrickson Toyota is concerned about me the customer. I know auto repair is not an inexpensive thing and I’m always willing to pay fair pricing to get the proper repairs done. Al Hendri More

by ANDY k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
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Nov 22, 2021 -

Al Hendrickson Toyota responded

Andy - It means a lot to know that you can depend on our team to take excellent care of you and your vehicle. Thank you for being a wonderful customer! We are grateful to have you as part of the Al Hendrickson Toyota family.

November 21, 2021

Hicieron un buen trabajo Muy formales muchas gracias Hicieron un buen trabajo Muy formales muchas gracias Todos son muy atentos Lo recomiendo a mis amigos y familiares More

by A_MONTANO25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Al Hendrickson Toyota responded

Gracias por compartir su experiencia! Es fantástico oír que el equipo le ayudó con su vehículo. Apreciamos su apoyo y esperamos volver a verle en Al Hendrickson Toyota!

November 21, 2021

The service is exceptional.Real people working by the golden rule.Always accommodating and considerate of your bottom line. More

by roderickbobbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2021 -

Al Hendrickson Toyota responded

We appreciate good service, so we certainly strive to deliver the same to our customers! Thanks for taking the time to share these kind words about our team.

November 21, 2021

Well experience , good customer service Polite and quick Well experience , good customer service Polite and quick service , I will continue to refer friends More

by Jacquelinemcknght91
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2021 -

Al Hendrickson Toyota responded

We're very happy to hear you received great customer service from our team and that we kept your visit efficient, Jacqueline! Customer satisfaction is one of our top priorities, so we would love to hear what more we could've done to deliver a 5 star experience for you. We're so grateful for your business, and we hope you'll reach out and share more feedback. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 21, 2021

It’s was a pleasure working with you guys and I would recommend you to my friends More

by KALIMERA1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2021 -

Al Hendrickson Toyota responded

It means a lot to see this feedback. Thank you for being a great Al Hendrickson Toyota customer!

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