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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,214 Reviews

7,214 Reviews of Al Hendrickson Toyota - Service Center

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November 16, 2021

Excellent customer service. Excellent car service. My advisor, Anthony Colon is very approachable and helpful. 100% satisfied . More

by masf76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Colon
Nov 17, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Anthony. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

November 16, 2021

Chris K Service person in your company,he always takes the time To talk to me and tell me anything that I need to know about my car he deserves 10 starts for the best customer service More

by LUZ_BECKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us, and shout out Chris! We appreciate your business and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back next time!

November 16, 2021

Klaus & the crew are amazing 🤩 I’ve been servicing my vehicle there for over 20 years & will never go anywhere else!!! More

by jessica89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus Cobb
Nov 17, 2021 -

Al Hendrickson Toyota responded

Jessica, thank you for taking the time to review us! We appreciate your business over the years and are happy to hear that you had such an enjoyable service experience working with Klaus. Drive safely, and we are looking forward to seeing you back at Al Hendrickson Toyota!

November 16, 2021

Awesome experience, I appreciate the effort that was put in, I got what I needed so I’m grateful. More

by THOMPSON.SUZANNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson
Nov 16, 2021 -

Al Hendrickson Toyota responded

We're glad we could make your visit a success, Suzanna! Thank you for the terrific feedback and for trusting the Al Hendrickson Toyota team with your business!

November 16, 2021

The people are very pleasant Waiting for my car is very comfortable. I enjoy the coffee and snacks. Henry Delgado is very helpful More

by MELCH0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to share your great review of Henry and our team! We appreciate your business and we hope to welcome you back for any future service needs. Have a wonderful day!

November 16, 2021

Very poor service never again oil change an tire rotation 3 hours 45 minutes long More

by kncarroll
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
None
Dec 20, 2021 -

Al Hendrickson Toyota responded

I'm sorry your oil change took longer than anticipated. We do our best to provide timely care, and I will be sure to pass this feedback on so we can work to improve. If you'd like to discuss this, I'd also be glad to take your call. I hope we get another chance to impress you in the future. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

Dec 21, 2021 -

kncarroll responded

No Thank You

November 16, 2021

This spot has great service and very friendly staff. I will definitely come back back. More

by apope210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Al Hendrickson Toyota responded

We are proud to have earned your repeat business and your great review! Thank you from all of us at Al Hendrickson Toyota and drive safely until we welcome you back for your next service visit.

November 16, 2021

I bought a used vehicle on the sixth of November and I was charged all these fees because the truck was completely looked over and inspected , I took of back on the 13 of November because the truck drove More

by EDDIELISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar Vizcarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Al Hendrickson Toyota responded

I am very sorry to hear about the issues you are having with your vehicle. We expect meticulous work and accommodating customer care from our team and it is disappointing that this isn't the impression we left you with. If you would be willing to discuss this further, I would appreciate the opportunity to assist you. I will look for your contact information, but please feel free to give me a call directly as well. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 16, 2021

Excellent fast service. Advisor Anthony Colon very knowledgeable and professional. He also obeys the covit guidelines More

by SKATZ94454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Colon
Nov 17, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Anthony and the team. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

November 16, 2021

Very pleased with Service Department!Jarrett Elder is a Very pleased with Service Department! Jarrett Elder is a pleasure to deal with. Service is prompt, employees are friendly and polite and I will cont More

by MARCYGAIDRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us, Marcy! We appreciate your business and are happy to hear that you had such a successful service experience working with Jarrett and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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