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Al Hendrickson Toyota - Service Center
Coconut Creek, FL
7,069 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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7,069 Reviews of Al Hendrickson Toyota - Service Center
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October 24, 2021
Chris K, the svc coordinator is exceptional!On a few Chris K, the svc coordinator is exceptional! On a few occasions, over the 13 yrs that I’ve owned my car, I called Chris at night, & he took care of m Chris K, the svc coordinator is exceptional! On a few occasions, over the 13 yrs that I’ve owned my car, I called Chris at night, & he took care of my emergencies as if it was just part of his work day. The last time I called him, I didn’t realize he was in Greece and that it was 2 am! Chris was glad to help me & immediately arranged for the other Chris to prepare for my arrival the next day - (who was great too). Your drivers also help make the experience of getting my car serviced a positive one. Bob D., Dave, Karen and more R all terrific. More
by MARYDOSBEANS
Verified Customer
October 24, 2021
Customer service is great as they where able to take me to a restaurant as I was there early and it would take a while. to a restaurant as I was there early and it would take a while. More
by C.JVELEZ
Employees Worked With
October 24, 2021
Meticulous, smooth process of cars coming in and out and explanation of any issues. I like this dealership better than Lipton. Lipton people are very assertive and rushed. And Lipton is closer to me but I explanation of any issues. I like this dealership better than Lipton. Lipton people are very assertive and rushed. And Lipton is closer to me but I don't care to go there anymore, not even to do an oil change. More
by stewiemail
Employees Worked With
October 24, 2021
We received very good service. The service consultant (Christos Kulauzidis) provided professional and friendly service. (Christos Kulauzidis) provided professional and friendly service. More
by TEACHERSTELLA
Employees Worked With
October 24, 2021
I don’t have any complaints they did an excellent job.Mr I don’t have any complaints they did an excellent job. Mr Jarrett Elder was so kind. Thank you very much I was so pleased! I don’t have any complaints they did an excellent job. Mr Jarrett Elder was so kind. Thank you very much I was so pleased! More
by nickiesalnave
Employees Worked With
October 23, 2021
Always a pleasure dealing with Oscar, has me in and out quickly and does it with a smile quickly and does it with a smile More
by UNCDEAN915
Employees Worked With
October 22, 2021
Muy mala experiencia hoy día, espero que el servicio no siga así o perderá un cliente de casi 10 años. Se hizo un appointment por teléfono, la persona sabía todos los datos del carro y la razón por la cual siga así o perderá un cliente de casi 10 años. Se hizo un appointment por teléfono, la persona sabía todos los datos del carro y la razón por la cual se necesitaba la cita. Cuando hablé con el Sr. Cris K. (con la persona que supuestamente tenía que atenderme el día de la cita), me dijo que no podían ver al carro, que supuestamente NO tenían un mecánico para ese específico carro. Que mejor hiciera "otro appointment, para otro día, tal vez mañana"?! (Cómo si fuera fácil perder un día de trabajo) Cuando le pregunté porque no se nos informó cuando nos dieron el appointment, su respuesta fue que posiblemente se hizo por internet y supuestamente es automático el appointment?! También le mencioné que para mí fue tiempo para separar e ir, no hubo una disculpa, solo la escusa de "que eso pasa cuando uno saca appointment por internet". También él menciono que las millas del carro estaban casi due por revisión, pero yo sé que en el dashboard siempre avisa, y en el carro no decía nada. Very disappointed. More
by free11forever
Employees Worked With
October 22, 2021
Jarrett provided excellent service.They always provide Jarrett provided excellent service. They always provide great service at Al Hendrickson.Toyota Thanks, JG Jarrett provided excellent service. They always provide great service at Al Hendrickson.Toyota Thanks, JG More
by Joel
October 22, 2021
Muy bueno el servicio y los q atienden muy formales y la atención muy rápida atención muy rápida More
by Marcela
Employees Worked With
