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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,215 Reviews
Call Service Center (954) 448-7257

7,215 Reviews of Al Hendrickson Toyota - Service Center

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November 14, 2021

Terrible 3 hrs and 45 minutes for a oil change and tire rotation never again More

by kncarroll
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
No name very poor
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Dec 20, 2021 -

Al Hendrickson Toyota responded

I'm sorry your oil change took longer than anticipated. We do our best to provide timely care, and I will be sure to pass this feedback on so we can work to improve. If you'd like to discuss this, I'd also be glad to take your call. I hope we get another chance to impress you in the future. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 14, 2021

I am put my car is not this time the last two times in the three years that I have the car from the first few months that I have the vehicle the voice on my Bluetooth does not work people cannot hear me I More

by ANNEGAMM9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2021 -

Al Hendrickson Toyota responded

Hi Anne, I'm sorry to hear of the difficulties you're experiencing with your Bluetooth connection. I can imagine the frustration you're experiencing, and I would like to step in and assist you in getting this taken care of. Thank you for leaving your contact information, someone will be in touch with you soon. Kindly, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 13, 2021

This dealership is very thorough and efficient - you’re “in and out”. The staff is courteous, patient and suggest work that needs to be done. Highly recommended😃 More

by ADUNLEW4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember the names.
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Nov 15, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! We appreciate your support and are thrilled to hear that the team delivered such an efficient experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

November 13, 2021

They're doing a great job. Really good costumer service. I love being there. So nice people. More

by juliochery00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
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Nov 13, 2021 -

Al Hendrickson Toyota responded

This review is sincerely appreciated! We're glad that our team has been so nice. --The Al Hendrickson Toyota crew

November 13, 2021

Excellent service and knowledgeable staff. Always satisfied with the service provided by Al Hendrickson Toyota More

by mariacaro1079
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
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Nov 15, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review, Maria! It means a lot to hear that you are so confident in the Al Hendrickson Toyota team to get the job done. Drive safely, and we hope to see you back again down the road!

November 13, 2021

Very professional, I came to get my car service, yet I ended up trading it More

by SASSYSAGGI6412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that the Al Hendrickson Toyota team delivered such a successful experience. Drive safely, and we hope to see you back again down the road!

November 12, 2021

Chris L was great. Prompt and friendly as usual. He called and made sure i was updated each step of the way More

by Respecthebudget
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2021 -

Al Hendrickson Toyota responded

Thanks for giving Chris a shoutout! The Al Hendrickson Toyota team appreciates your excellent review.

November 12, 2021

The staff and service were very helpful and quick. They really do a great job over there More

by JACKIESELWYN_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2021 -

Al Hendrickson Toyota responded

Jackie, thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

November 12, 2021

Great, excellent service , customer friendly ,good location and accessible and knowledgeable staff/customer service I will come again More

by tofolabi95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2021 -

Al Hendrickson Toyota responded

We're grateful to hear that our commitment to our customers was able to earn your support. Thank you for choosing Al Hendrickson Toyota and we look forward to seeing you again down the road. Take care!

November 12, 2021

They got me in and got me out fairly quickly, especially for a dealership. Not bad. More

by dosh_102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2021 -

Al Hendrickson Toyota responded

Our goal is always to keep your visits efficient yet thorough at Al Hendrickson Toyota! We're happy to hear we're hitting the mark, and we hope we'll see you again next time you require service!

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