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Al Hendrickson Toyota - Service Center
Coconut Creek, FL
7,220 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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7,222 Reviews of Al Hendrickson Toyota - Service Center
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November 11, 2021
I'm giving five stars because of Evan Kendra in service he is friendly understood what I was saying was wrong with my vehicle he took time with me to go and look at my car and explained what was going to h he is friendly understood what I was saying was wrong with my vehicle he took time with me to go and look at my car and explained what was going to happen every step of the way he text me and called me to let me know what was going on he is easy going never once did I feel he was under pressure even though it was very busy, I feel he really understands all aspects of this job even Tech guys working in the back he sees all sides of the situation he is incredible when I came to pick up my car it was late he was one of only two guys that were still there working very late that shows he really cares about his clients then the next day text me to make sure everything was okay with my vehicle. No one at Toyota Svs has ever done that before Evan I really appreciate him and I feel he is an asset to Al Hendrickson !!! "HE IS THE BEST" Even Kendra Svs Dept More
by Suzala11
Verified CustomerEmployees Worked With
EVAN KENDRA-SERVICE DEPT
November 11, 2021
The service staff are great. Thy make you feel welcome & explain everything in details. Work was done in reasonable time. explain everything in details. Work was done in reasonable time. More
by jvcbox
November 11, 2021
Ha sido mi dealer desde hace 6 años y estoy completamente satisfecho por sus servicios satisfecho por sus servicios More
by RIGOBERTO VASQUEZ PENA
November 11, 2021
Jarret did his due diligence to ensure everything was done during the maintenance. Even though it took a little longer than expected the result was more than satisfaction. done during the maintenance. Even though it took a little longer than expected the result was more than satisfaction. More
by Neville
Employees Worked With
November 10, 2021
Great service, great service, clean , courteous workers, and super service advisor Jarrett who is knowledgeable and pat and super service advisor Jarrett who is knowledgeable and pat More
by DEV52310
Employees Worked With
November 10, 2021
Brought my car in 3 weeks ago for an oil change, new brake pads and to check on warning lights on the dash. I was told not to worry about the lights and that they did not have the computer there to turn brake pads and to check on warning lights on the dash. I was told not to worry about the lights and that they did not have the computer there to turn them off but they were fine. 2 weeks later my car broke down and I had to tow it back to the dealership, obviously the warning lights were something that needed to be checked. After dropping off my car I was told it would be ready for pick up that afternoon. The next 3 days consisted of me calling the tech every few hours and him telling me it would be ready in a couple hours until he eventually stopped answering my calls. I had to find a service manager, Gary Carrs number online and called him directly, he informed me that they have not even looked at my car yet. I dropped my car off and was told it would be a couple hours and did not get it back until 1 week later, I understand they have to diagnose the issue and get the right parts but the lack of communication and poor customer service made the experience awful. More
by ALEX.MASAREK
Employees Worked With
Anthony Colon, Gary Carr
November 10, 2021
Greats service and Fast and easy, made sure I was accommodated for the wait time accommodated for the wait time More
by serenmoodie
Employees Worked With
