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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,207 Reviews
Call Service Center (954) 448-7257

7,207 Reviews of Al Hendrickson Toyota - Service Center

Sort by
September 30, 2021

Wonderful staff and great service, My service advisor Klaus Cobb always keep me informed I give him 5 stars ⭐️ ⭐️⭐️⭐️⭐️ More

by leroy.hall8276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cubb
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Sep 30, 2021 -

Al Hendrickson Toyota responded

Klauss truly does an excellent job keeping our guests informed while we perform their service. It's great that you had the chance to experience his detailed and personalized care, and we hope you'll return to Al Hendrickson Toyota for more the same down the road, Leroy!

September 30, 2021

This dealer is good but can be better if they were cleaning inside the car and outside. More

by NIK-ITA1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
3.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
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Oct 02, 2021 -

Al Hendrickson Toyota responded

Thank you for posting a review! We are always looking for ways to improve and appreciate you reaching out. We hope for the chance to deliver a five-star experience at your next visit!

Oct 02, 2021 -

NIK-ITA1212 responded

Ok, thanks

September 30, 2021

Awesome service department, and the Service Manager is superb, keeps customer satisfaction as top priority! More

by JOSEISHERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your business and are happy to hear that you are so confident in the Al Hendrickson Toyota team to get the job done. Drive safely, and we hope to see you back again down the road!

September 30, 2021

Jeff was very courteous, professional, knowledgeable when I first came into the service department and explained everything that was going to be checked on the van. More

by josecelia2@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
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Sep 30, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to share how much you appreciate Jeff's thorough and professional assistance, Jose! We're honored that you selected the Al Hendrickson Toyota team to take excellent care of your van, and we hope next time the need for service arises, you'll think of us once more!

September 30, 2021

Service has to many people working but one get confused looking for one specific person as everyone is busy Tabletop name tag might be helpful More

by NOMANAq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
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Oct 02, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to share your feedback - it helps us improve our service for future guests. I will be sure to make a note of these suggestions and discuss them with our team. If there is anything else you'd like to discuss, please don't hesitate to give me a call. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

September 30, 2021

Everybody is nice and courteous. All of the agents are a good asset for the company. More

by EDEBLANC2
Recommend Dealer
Yes
Employees Worked With
Wilnord Charles
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Sep 30, 2021 -

Al Hendrickson Toyota responded

We love hearing that our team is providing outstanding service at Al Hendrickson Toyota! We're grateful for your business with us, and we look forward to providing you service with a smile next time you stop in!

September 30, 2021

Great and professional customer service and vehicle delivered as promised. Looking forward for my next service More

by LEEVAN29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
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Sep 30, 2021 -

Al Hendrickson Toyota responded

Thank you for leaving Al Hendrickson Toyota with your positive feedback! We appreciate the wonderful recognition of our team. See you next time!

September 30, 2021

I was on my way to work when my Toyota started to shake very hard so I managed to get it to the dealership & they took me right away & got me to work. They diagnosed the problem and fixed her all up but th More

by adreonpeteta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. With regard to the rest of your feedback, we apologize for the inconvenience with your check engine light and would be happy to help fix things. If you are willing to discuss this further, please don't hesitate to reach out! Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

September 29, 2021

TookMy tundra in immediately, and service was exactly as Took My tundra in immediately, and service was exactly as long as quoted. Service tech was very polite. More

by RICKPORT63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2021 -

Al Hendrickson Toyota responded

Thanks for the great review of Al Hendrickson Toyota! We're happy to hear that you enjoyed your experience with us.

September 29, 2021

Al Hendrickson Toyota in Coconut Creek Florida destroyed my dashboard while attempting to repair an AC leak requiring the dashboard to be removed. They have since failed to respond More

by mhc8591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar Vizcarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
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