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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,446 Reviews

7,446 Reviews of Al Hendrickson Toyota - Service Center

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May 05, 2021

100% satisfied with the service provided by Al Hendrickson. I appreciate the professionlism and kindness you have shown very time I schedule a service. Thank you for that More

by TILLEROE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Al Hendrickson Toyota responded

There is nothing better than hearing from a happy customer! Thank you for choosing Al Hendrickson Toyota and taking the time to review us. We wish you many happy travels ahead!

May 04, 2021

I have always taken my car CH-R 2019 to check all the things and change the oil to this place, in the last 3 times I have asked to check the brakes because they sound when I brake a squeak that my ears c More

by Angela Catano
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
N,A
May 24, 2021 -

Al Hendrickson Toyota responded

Angela - I'm sorry to hear that you are experiencing difficulties with your brakes, and I would certainly like to speak with you directly about this to see what more we can do to assist you and make this right. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

May 04, 2021

The 25 words should not be required to use the rating system. The used car buying experience needs improvement. Not impressed with the way problems are diagnosed. We have had to come back too many times More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Al Hendrickson Toyota responded

Max- I apologize that you did not have a good experience. I would like the opportunity to see if I can help. Please consider giving me a call. Thanks, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

May 04, 2021

We continue to be 100% satisfied with the sales and service provided by Al Hendrickson. Prompt, attentive service are their trademarks! I highly recommend Al Hendrickson Toyota. More

by JUDYZUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Al Hendrickson Toyota responded

All of us at Al Hendrickson Toyota are so thrilled to hear you are always happy with our services! We appreciate your confidence in Al and our team to get the job done. Drive safely, and we hope to work with you again in the future!

May 03, 2021

Norman is amazing in every way. He always gave me personal, knowledgeable, polite, value the importance of my vehicle. Flexible and friendly. Thank you so much. Sincerely, David & Norma E. Nelson. More

by DNNEN1496
Recommend Dealer
No
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Al Hendrickson Toyota responded

Hi David and Norma - Thank you so much for your feedback! This positive feedback about Norman is gratifying to read! Given your kind words, it seems that you may have left us a 1-star rating by accident. We appreciate your business and if there is anything we can do to assist you, please don't hesitate to reach out. Thank you!

May 01, 2021

Hello.. Jarrett is amazing in every regard. He gave me personal service, knowledgeable, polite, appreciated my business. Knows my vehicles, made my experience very easy. More

by MRMRSBARBERIO
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Al Hendrickson Toyota responded

Thank you for leaving us a review! We're thrilled to hear that Jarrett continues to provide you with great service during your visits to Al Hendrickson Toyota!

May 01, 2021

Flexible, friendly, great attitude, and with helpful advices. I like to visit the service because of its people attitude and atmosphere. Thank you for that. More

by esirotin818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
May 03, 2021 -

Al Hendrickson Toyota responded

It makes us happy to hear that you enjoy your visits with our service team. Thank you so much for supporting Al Hendrickson Toyota with a fantastic review! We look forward to assisting you next time.

April 29, 2021

Jarrett always takes care of me and has me out of there quickly. Great service. This is my second vehicle with Al Hendrickson and I wouldn't hesitate to recommend their dealership. More

by ACS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are proud to have earned your business and happy to hear that Jarrett went above and beyond to assist with your purchase. Drive safely in your new vehicle, and we hope to see you again at Al Hendrickson Toyota!

April 28, 2021

Flexible, friendly, great attitude, and with helpful advices. I like to visit the service because of its people attitude and atmosphere. Thank you for that More

by LECAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Al Hendrickson Toyota responded

Thank you for your kind review! Our team at Al Hendrickson Toyota always strives to provide great service with a positive atmosphere. We look forward to working with you in the future!

April 24, 2021

Thank you Klaus for always proving the best customer service and service for 2019 Highlander. We appreciate your attention to detail every time we visit Al Hendrickson. Ken and Karen More

by KEB1060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Apr 26, 2021 -

Al Hendrickson Toyota responded

Ken and Karen, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Al Hendrickson Toyota, and we will certainly let Klaus know that you appreciate his help. We look forward to working with you and your 2019 Toyota Highlander again!

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