Al Hendrickson Toyota - Service Center

Great service, always friendly very attentive to answer your questions. Knowledgeable they don’t pressure you to make a quick reaction. Parts are very reliable always leave my car feeling new your questions. Knowledgeable they don’t pressure you to make a quick reaction. Parts are very reliable always leave my car feeling new More

Awesome as usual! Always good to see Norman and Klaus. Great professionals at Al Hendrickson Toyota. Always take great care of our vehicles. They never let us down. Great professionals at Al Hendrickson Toyota. Always take great care of our vehicles. They never let us down. More

Amazing service. The staff are very helpful. I would definitely recommend this dealership to anyone who is purchasing there next vehicle. There service department was excellent. definitely recommend this dealership to anyone who is purchasing there next vehicle. There service department was excellent. More

S. Anderson was our service person. He got us in and out with an oil change in 15 mins. He was friendly and on point. with an oil change in 15 mins. He was friendly and on point. More

Your dealership runs a tight operation. Personnel are efficient, knowledgeable, and personable. I was there for the first time for my six month maintenance. Was in and out in under an hour. Kudos! efficient, knowledgeable, and personable. I was there for the first time for my six month maintenance. Was in and out in under an hour. Kudos! More

I had no problem, My car needed little work so It I had no problem, My car needed little work so It didn't take too long which was great for me, I'm a senior and because of the virus I didn't I had no problem, My car needed little work so It didn't take too long which was great for me, I'm a senior and because of the virus I didn't want to wait in the waiting room. Weather was good so I stayed outside for most of the time, then in the show room away from people for a short time and then my car was ready. when I went to pay it would have been nice if I got a smile like Shedrick gives me. More

I am sorry to say I did not have a good experience. Your service person at the front desk, never called me to let me know my car was ready. I had to go to investigate what was up with my car, several times. service person at the front desk, never called me to let me know my car was ready. I had to go to investigate what was up with my car, several times. Even with him having my phone number to call me. I waited, about 2 1/2 hours. I had a nail in my tire so it was an emergency and I was told to come in without an appointment. Also your lounge needs updating and we need some customer service training with your front desk personnel. Not very welcoming. Plus the car was not washed after all of that. I could not find the person I worked with at the desk. So disregard the person I selected. Would not let me submit without selecting someone. Arrived 9:30am, December 1, 2020. More

Wilnord Charles was my service guy and he was so amazing. He was kind and courteous and kept me so informed about my vehicle. TY He was kind and courteous and kept me so informed about my vehicle. TY More

not very thorough when doing checks. I had my whole transmission replaced a month before along with the transmission oil. I was told a month later that my transmission fluid needs to be changed. they transmission replaced a month before along with the transmission oil. I was told a month later that my transmission fluid needs to be changed. they clearly just put down what is suggested for that service and did not actually check my service record. if I hadn't known I would have paid twice for same thing. trust broken More

I had a 20k factory service , however, the tires where not rotated , the plastic for the seat cover and paper foot mat where left in the car , items from the glove compartment where laying on the floor , not rotated , the plastic for the seat cover and paper foot mat where left in the car , items from the glove compartment where laying on the floor , disappointed in the over all service this time. More