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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,172 Reviews

7,172 Reviews of Al Hendrickson Toyota - Service Center

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November 14, 2020

Jarrett Elder,Sr. is the absolute best. Amer (my favorite tech) is so thorough. I only come in when Jarrett and Amer are both in to service my Avalon. More

by TROPICGAL8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Al Hendrickson Toyota responded

We love to hear that you can depend on Jarrett and Amer to keep your Toyota Avalon running smoothly. Thank you so much for being a loyal Al Hendrickson Toyota customer!

November 14, 2020

I needed some work done on my car and Klaus from the service department Was phenomenal. He walked me through the entire process, kept me updated and they did amazing work. I couldn’t have been happier w More

by BRANDYPHINNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus cobb
Nov 16, 2020 -

Al Hendrickson Toyota responded

Brandy - Happy customers make us happy! We are very glad to hear that Klaus guided you through the service process and earned your five stars. Thank you for coming to Al Hendrickson Toyota!

November 13, 2020

I was lied to, extremely upset. I was told my insurance would go down because if new safety features. Explained my financial issues and was told my insurance would go down and not to worry, instead my insu More

by ECAG1987
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chener Petit Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Caldero
Nov 30, 2020 -

Al Hendrickson Toyota responded

I'm sorry to hear that you are frustrated. It is never our intention to mislead our customers here, and I would be more than willing to speak with you directly concerning your insurance and see if we can do anything to assist you. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

November 13, 2020

Shedrick was able to get my car in and out within an hour. Had great experiences both times my car was serviced. Thank you Toyota ! More

by COURTNEY_KERSEY192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Nov 13, 2020 -

Al Hendrickson Toyota responded

We are delighted to hear that Shedrick helped you get back on the roads in a timely manner. Thanks so much for being a repeat Al Hendrickson Toyota customer!

November 13, 2020

Happy Henry got me in on same day and understood I wanted everything fixed and checked out. At every issue found he told me how much I was saving. More

by ME17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Al Hendrickson Toyota responded

It's fantastic to hear that Henry helped get all of your concerns addressed for a fair price. Thanks so much for writing us a great review! If any future concerns arise, our Al Hendrickson Toyota team will be here to help.

November 13, 2020

Great staff, fast service and reliable. I m very happy with them and would recommend to everyone which is out there looking for the best! More

by ROBISONLEAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Al Hendrickson Toyota responded

Thank you for the review! It was our pleasure to assist you here at Al Hendrickson Toyota, and we look forward to your next visit!

Nov 13, 2020 -

ROBISONLEAL responded

My pleasure!!

November 12, 2020

Impressive customer service skills from all employees. Very helpful. Would definitely recommend Al Hendrickson Toyota to everyone. Thank you all for your kindness and professionalism. More

by hsambora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Nov 12, 2020 -

Al Hendrickson Toyota responded

Your endorsement means the world to us! Thanks for your confidence in the team here at Al Hendrickson Toyota!

November 12, 2020

Al Hendrickson's Service Department delivers every time! Norman and Shedric are my go to guys. Their effort and attention to detail are second to non!!!! More

by ANDY.DAVIS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Nov 12, 2020 -

Al Hendrickson Toyota responded

Thank you, Andy, for leaving Al Hendrickson Toyota a review! Both Norman and Shedrick are indispensable members of our service department and it is great to hear that they always take care of you. We look forward to your next visit!

November 12, 2020

Excellent service!!!! Every step in the process is great. Explain the situation and offer the best choice. Original parts and guarantee. Good service technician. Thanks for all More

by victorosorio_13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar
Nov 12, 2020 -

Al Hendrickson Toyota responded

We couldn't have asked for better feedback, Victor! It's wonderful to hear that our service team took such good care of you and your vehicle. Thank you for trusting Al Hendrickson Toyota with your repair and maintenance needs!

November 12, 2020

Jarret is the best,,,,I was told the vehicle would be ready in an hour and it was ready before that...Everything i asked was done..... More

by bonartie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Al Hendrickson Toyota responded

We're happy to hear that Jarrett and the rest of our service team delivered such a transparent and efficient experience! Thank you for trusting Al Hendrickson Toyota with your repair and maintenance needs!

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