Al Hendrickson Toyota - Service Center

Friendly service, quick and I love that I can leave my car for service and I will be dropped off at work and I will be picked up after work. Just a good overall company. car for service and I will be dropped off at work and I will be picked up after work. Just a good overall company. More

Klaus was awesome. He really took care of my service needs. That’s all I have to say so go with this. Thank you Klaus needs. That’s all I have to say so go with this. Thank you Klaus More

Great customer service. Klaus was my service coordinator. He is knowledgeable and honest. He keep me updated on the progress of my vehicle and everything went well. He is knowledgeable and honest. He keep me updated on the progress of my vehicle and everything went well. More

AH service was fast and efficient. All work/cost disclosed beforehand. Klaus handled my service with professionalism and my car was promised on time. Thanks again. disclosed beforehand. Klaus handled my service with professionalism and my car was promised on time. Thanks again. More

As always my service experience was excellent. Have been going to Al Hendrickson since 2012 and I’m always happy with the staff and the services provided. going to Al Hendrickson since 2012 and I’m always happy with the staff and the services provided. More

Henry is our guy. He tells us how it is and gives us options. We know we can trust him. We have brought to him all 7 Toyotas we have owned. options. We know we can trust him. We have brought to him all 7 Toyotas we have owned. More

Very professional attitude, quick service, friendly personal, I definitely recommend to do service in this Dealership, additional service complementary driving to and from service, very good experience personal, I definitely recommend to do service in this Dealership, additional service complementary driving to and from service, very good experience. More

I was extremely disappointed. My service agent did not tell me the cost of repair and unfortunately I forgot to ask. When I called the agent to complain about the excessive price, he said it was written tell me the cost of repair and unfortunately I forgot to ask. When I called the agent to complain about the excessive price, he said it was written on another piece of paper (he never showed me the paper.). Had I known the cost of the repair, I would have elected not to fix the sensor that tells me when tire pressure was low. In other cars, I didn't have a tire sensor and it was no problem. To add insult to injury, my receipt documents said my tires were rotated. I know they were not because the tire missing the hubcap was in the same location as when I brought the car in. Formerly, I had service agents that made me feel that I made the right decision by bringing my car into Al Hendrickson. I felt the service I received was worth the extra money I was paying. My prior agent gave me a service report which was not provided by my current agent. The service I received on 8/28/20 was very poor. More

This is my third Toyota and most likely my last. I felt as a long standing customer I was handled without any loyalty and a just take or leave it attitude when I came in for service. as a long standing customer I was handled without any loyalty and a just take or leave it attitude when I came in for service. More

I brought the truck in by tow because it would not start. They said it was the battery and also suggested spark plugs. They also fixed the blinker that was out and running light. Unfortunately the windshield They said it was the battery and also suggested spark plugs. They also fixed the blinker that was out and running light. Unfortunately the windshield washer is not working. Otherwise my experience was great. More