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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,043 Reviews

7,043 Reviews of Al Hendrickson Toyota - Service Center

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June 26, 2020

Anthony Colon was great and I was in and out I less than an hour. Thank you for fast and reliable service on my Rav 4 More

by jmichitsch7650
Recommend Dealer
Yes
Employees Worked With
Anthony Colon
Jun 26, 2020 -

Al Hendrickson Toyota responded

Thanks for reviewing Al Hendrickson Toyota. I am happy to hear that Anthony provided you with a seamless visit and got you back on the road in your Toyota RAV4!

June 26, 2020

disappointing I had an issue with the purchase in Last Oct. of a 2018 Avalon,but you guys did a great job of taking care of it. I bought it in the other day for More

by HREISBAUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remember
Jun 28, 2020 -

Al Hendrickson Toyota responded

Marilyn, we appreciate you bringing this to our attention as we want to make sure customers feel confident behind the wheel. I'd like to step in here and make sure your concerns are addressed. I will discuss your feedback with my team and we will be in touch. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 26, 2020

Great service, Chris is the best! Always have great service, Chris Leporte is always the best! Today I had a recall, it was done in a very timely manner. I was given and estimate for More

by joeckens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Al Hendrickson Toyota responded

Joe, thank you for reviewing Al Hendrickson Toyota and for giving a shout out to Chris. We're glad to hear that he took care of you and got you back on the road!

June 26, 2020

On wednesday's visit 06/24/20 I remember feeling On wednesday's visit 06/24/20 I remember feeling initially disappointed when my Advisor asked me which car is mine. In the final analysis vehicle w More

by mantonatos
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2020 -

Al Hendrickson Toyota responded

I'm sorry to hear that you are still experiencing some difficulties with your vehicle. I would be more than willing to discuss any concerns you have directly. Please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 25, 2020

Great Service Very efficient got my car taken care of and I was in and out of the dealership with no problem. Shedrick is a great service advisor. More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Jun 25, 2020 -

Al Hendrickson Toyota responded

Diane, thank you for the 5-star review! It was our pleasure to service your car here at Al Hendrickson Toyota, and we will certainly let Shedrick know that you appreciate his help!

June 24, 2020

Excelent attention! They allways helps me and speak spanish that in mechanicals terms is very important for me. I really appreciate that. Thanks so much More

by KEYLA.BERMUDEZ
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
Jun 24, 2020 -

Al Hendrickson Toyota responded

It's our pleasure to assist you, Keyla! Thank you for stopping by to rate and review Al Hendrickson Toyota. We look forward to your next visit with us.

June 24, 2020

Service Everything they said they were going to do and how long it would take was almost right on the nose. I would recommend anyone to you. More

by sidsolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember, but no matter who I had they were all good
Jun 24, 2020 -

Al Hendrickson Toyota responded

Thank you for doing business with the Al Hendrickson Toyota team. We strive to provide a seamless experience for all customers and I am glad to hear that your service visit went so smoothly. See you next time!

June 24, 2020

I have bought several cars from you are I did not realize that your salesman did not tell me everything that a customer should know when buying a car. Thanks for the lesson. I won’t be buying any more auto More

by USAF6913ESS
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Al Hendrickson Toyota responded

I am pleased to hear that you enjoy working with Jarret, but I apologize and am concerned to see that you are not entirely satisfied with our sales team. I'd like to speak with you directly to see if we can clear up any confusion and address your concerns. If you would like to discuss this further, please call me at your convenience. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

June 24, 2020

Great service with much needed updates on my car. No negative feedback and will continue to come again. Service was rather quick compared to the past times. More

by VERGELJD
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson, Sherylene C
Jun 24, 2020 -

Al Hendrickson Toyota responded

Thank you for choosing Al Hendrickson Toyota! We love to hear that your recent service visit was five-star worthy, and quick too. Hope to see you down the road!

June 24, 2020

It was a Pleasurable and easy process. I brought my car in for a recall and it was completed in a timely and professional manner. More

by DANNOSQUAD2000
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb—5??
Jun 24, 2020 -

Al Hendrickson Toyota responded

Thank you for trusting the Al Hendrickson Toyota team to get the job done. We're committed to taking care of customers and I am glad to hear that you are back on the road in your vehicle!

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