Al Hendrickson Toyota - Service Center

Poor Service Very disappointed with the service I received. Went back twice to rectify ongoing Check Engine light after service had been performed on the car. I w Very disappointed with the service I received. Went back twice to rectify ongoing Check Engine light after service had been performed on the car. I was quickly sent away without a second thought. Though I insisted that I NEVER leave my car running while putting gas, I was told that " That's what the machine indicates". After the second incident, I took the car to another place and there they actually LISTENED to me and took the car in for a more thorough diagnostic. Problem fixed and two additional parts were needed. Job half done by Toyota. New mechanic went the extra mile to see what was going on. They didn't dismiss me because contrary to most beliefs "Women are not airheads nor dodo birds when it comes to our cars. Toyota dropped the ball! plain and simple. Management and service employee were the same. Dismissive and unconcerned that a vehicle they just serviced wasn't at 100% when it left their care. More

Klaus Cobb is AWESOME Klaus represents what you want in an ASM...professional, trustworthy, and extremely competent. A lot of work was identified to be done on the Camry an Klaus represents what you want in an ASM...professional, trustworthy, and extremely competent. A lot of work was identified to be done on the Camry and it took a long time, was complicated, and expensive. However, Klaus kept me informed along the way, worked with me on the price, and made me feel good about having the work done. I'll be back again and again! More

Excellent customer service I was well taken care of and they even took care of a recall issue while I was there at no cost to me so that was great. I highly recommend taking you I was well taken care of and they even took care of a recall issue while I was there at no cost to me so that was great. I highly recommend taking your vehicle here for service, I believe you won't be disappointed. More

quick efficient expert this is the finest of all dealerships anywhere is south Florida. The staff is courteous, knowledgeable efficient and most of all fast. The waiting r this is the finest of all dealerships anywhere is south Florida. The staff is courteous, knowledgeable efficient and most of all fast. The waiting room is comfortable and compliant with the new pandemic containment protocols.. I felt safe, I felt well attended to, I felt valued and a customer and I look forward to future experiences with Al Hendrickson Toyota. More

I haven’t and wouldn’t since the late 90s buy a vehicle or have it serviced anywhere else. I bought my first vehicle there over 25 years ago and won’t go anywhere else. or have it serviced anywhere else. I bought my first vehicle there over 25 years ago and won’t go anywhere else. More

Polite, efficient, timely Very efficient method of signing in, minimal wait time. Was given a ride back to my home and then picked up when my car was ready. Very pleasant waiti Very efficient method of signing in, minimal wait time. Was given a ride back to my home and then picked up when my car was ready. Very pleasant waiting room with coffee and snacks. More

My service advisor was not friendly at all he act as if I owed him some money was really not friendly while explaining my issue to him no smile at all very uncomfortable owed him some money was really not friendly while explaining my issue to him no smile at all very uncomfortable More

No appointment, and everything really went great room was properly stocked with snacks and coffee everything properly distanced, I had no appointment but was out before I was even promised to be done room was properly stocked with snacks and coffee everything properly distanced, I had no appointment but was out before I was even promised to be done, I received several documents that may be helpful to me even without asking for them, that is proactive top quality service, and no charge! More

I can recommend the attention of Henry Delgado, his good treatment and management in the service of Toyota, but I can NOT recommend the service, attention and management of Elder Jarret, the latter do not t treatment and management in the service of Toyota, but I can NOT recommend the service, attention and management of Elder Jarret, the latter do not think of selecting him for the care of his vehicle for the Maintenance service More

Excellent service From the friendly and professional interaction with Chris LePorte and the service provided by the garage staff, this dealership is second to none. We From the friendly and professional interaction with Chris LePorte and the service provided by the garage staff, this dealership is second to none. We highly recommend Hendrickson Toyota. Ask for Chris Leporte when you arrive. He will make sure that you will leave happy and satisfied. More